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Bilingual (English/Spanish) Call Center Representative

Qualified Staffing, Covington, GA, United States


Qualified Staffing Call Center Representative

Qualified Staffing is hiring a full-time, temp to perm, Bilingual (English/Spanish) Call Center Representative for a call center in Covington, GA. Our client is growing their customer care department and looking for an experienced, dedicated professional to join the team. $22.90/hr 12-16 weeks of paid training Mon-Fri 8am-5pm. After training, schedule is Mon-Fri 10am-7pm. MUST be willing to work overtime hours if needed. Job Duties

Process service orders, forms, applications, and requests Create and maintain member account information Acknowledge and resolve customer concerns Maintain confidentiality of member information Answer incoming calls and assign them to the appropriate departments Promptly respond to customer inquiries Communicate effectively with members through multiple channels Perform other duties as assigned Skills Required

Bilingual (English/Spanish) required Minimum 6 months call center experience Strong customer service and telephone skills Proficiency in Microsoft Office Why Work For Qualified Staffing?

Comprehensive benefits package including healthcare, vacation, holiday pay, and 401(k) One application gives you access to hundreds of job opportunities No fee to applicants! Apply now to schedule an interview today!