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Team Leader, Manager, Director

Workstream, Skokie, IL, United States


Team Leader / Manager / Director at Chick-fil-A Are you a highly skilled and motivated individual with a passion for serving others? Do you thrive in a positive, people-focused environment? If so, we have an immediate opportunity for you to join our team as a Leader at Chick-fil-A.

As a Leader, you will have the chance to work with a dynamic team and contribute to the overall success of our restaurant. You will have the opportunity to develop your leadership skills and make a positive impact on others. At Chick-fil-A, we value teamwork, character, and a sense of urgency in everything we do. We are looking for future leaders to join both our Front of House and Back of House teams.

Position Type Full-time and Part-time

Our Benefits Include: A fun work environment where you can positively influence others

Flexible scheduling (and closed on Sundays)

Learning first-hand from an experienced Operator and Restaurant Leaders

Intentional growth and development to help you reach your professional goals

Competitive pay

Leader Responsibilities: Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant

Offering immediate and respectful response to Guests' needs

Continuously improving and ensuring Operational Excellence

Assisting in training of new hires, setting the tone for a shift, and acting as a role model for our team

Being a friendly and encouraging team player

Opening and/or closing, leading shifts, and being a key holder

Counting drawers and finalizing the day

Excellent communication skills, both written and spoken

Qualifications and Requirements: Create and Maintain Eye Contact

Speak Enthusiastically

Make Emotional Connections with Guests

Reliable transportation

Ability to work in a fast-paced environment

Strong people skills with a desire to serve Team Members

Strong commitment to superior customer service

Ability to manage Team Member behavioral and performance issues

Ability to work in a team environment with shared ownership and responsibility

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred

About Chick-fil-A: Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

If you are a talented and motivated individual looking for a rewarding career in the food and beverage industry, apply now to join our Chick-fil-A team as a Leader. Take the first step towards a delicious and fun‑filled journey with us!

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

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