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Employee Engagement Specialist

Cardinal McCloskey Community Services, Ossining, NY, United States


At CMCS (Cardinal McCloskey Community Services), our mission is to protect, empower, and promote independence for at-risk children and families and those with developmental disabilities through quality community-based services. The Employee Engagement Specialist is responsible for fostering a positive and productive workplace culture. This role leads key HR functions including employee relations investigations, labor relations, leadership development facilitation, and new employee onboarding and orientation. The position also partners closely with supervisors and leadership to build managerial capability and ensure consistent application of organizational policies and practices.

Key Responsibilities Employee Onboarding & Engagement

Coordinate and facilitate the

New Employee Welcome

program to ensure a positive onboarding experience.

Facilitate new employee orientation sessions to introduce new hires to organizational culture, policies, and expectations.

Present HR updates and information at leadership meetings

Participate in organizational Committees to promote communication and engagement.

Learning & Leadership Development

Serve as

Administrator and Facilitator , ensuring delivery of leadership development programs.

Create and maintain the

CMCS Supervisor Manual , providing clear guidance, expectations, and resources for supervisors.

Coach supervisors on employee relations (ER) matters, policy interpretation, and best practices in people management.

Employee & Labor Relations

Conduct employee relations investigations, including documentation, reporting, and tracking of all ER cases.

Provide expert consultation to supervisors and managers on employee issues and HR compliance.

Hear and respond to

union grievances

in alignment with contractual obligations and organizational policies.

Participate in

union negotiations , offering HR expertise on contract language, proposals, and labor strategy.

Conduct new hire check-ins and exit interviews

Compile, analyze and report on KPIs.

HR Processes & Compliance

Oversee annual performance appraisal program.

Maintain accurate and confidential documentation related to investigations, grievances, and HR activities.

Collaborate with cross-functional teams to strengthen organizational culture and promote equitable, consistent, and legally compliant HR practices.

Requirements

5+ years of relevant HR experience, in a NFP preferred

Bachelor's degree preferred

Strong Excel and PowerPoint skills

Experience with data analytics

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