Field Service Representative
Kratos Defense and Security Solutions, Dallastown, PA, United States
General Job Summary
To examine defective or problematic units that have shipped to customers, in order to carry out specific repairs.
Job Description The role involves examining units to diagnose issues, conducting corrective action investigations, directing technician work, and performing mechanical repairs on both plant and customer locations.
Essential Job Functions
Examine units to determine specific problems or defects.
Investigate related corrective action requests (CAR’s) to ensure future prevention; may also initiate CAR’s as needed.
Direct the work of one or two technicians as assigned.
Repair units outside of the plant and at customer locations.
Measure, cut, fit, adjust, drill, rivet, bolt, and route completed assemblies to the next phase of manufacture.
Use templates, jigs, fixtures, and measurements to position parts and install modifications (frames, tables, doors, supports, posts, brackets, etc.).
Travel domestically and internationally on a regular basis and on short notice.
Other duties may be assigned.
Experience and Skills Knowledge, Skills, & Abilities
Capable of performing all operations and repairs on the assigned line.
Respirator approved.
Skill in paint prep and painting.
Ability to use and understand SRP’s.
Ability to read complicated blueprints.
Ability to use rivet guns, electric drills, sanders, and grinders.
Maintain sensitive and confidential information as required by government standards.
Interact effectively with peers and supervisors.
Interact appropriately with the public when necessary.
Adhere to workplace rules.
Basic computer skills.
Education and Experience
High School Diploma or equivalent.
Additional technical training desired.
3–5 years on-the-job experience in mechanical assembly.
Work Environment / Physical Requirements
Shop floor environment.
Ability to stand and sit for long periods.
Perform repetitive motion (rotating wrists, keyboarding, using small/large tools).
Lift up to 50 pounds.
Tolerate constant noise (e.g., machine motors).
Work safely in the presence of hazardous chemicals and conditions.
Follow standard precautions using personal protective equipment as required.
Travel Requirements Yes, domestic and international, as required.
Job Benefits
Medical, Dental & Vision Insurance Coverage
Life/ADD & Short/Long Term Disability Insurance
401(k) Savings Plan
Employee Stock Purchase Plan (ESPP)
Paid Time‑Off (PTO)
Holidays
Education Reimbursement
Kratos Defense is an Equal Opportunity / affirmative action employer. EOE, Minorities, Females, Vet, Disabled, Sexual Orientation, Gender Identity or any other protected class. All qualified job seekers are encouraged to apply.
Kratos Defense is committed to America's veterans by providing opportunities for them to continue contributing after service. We also provide reasonable accommodations to individuals with disabilities.
EEO Is The Law
Disability Accessibility Accommodation Send your accommodation request to HRAccessibility@kratosdefense.com or call 858‑964‑2916.
Pay Transparency The company will not discriminate against employees or applicants for inquiring about, discussing, or disclosing their pay.
Job Applicant Privacy Notice For applicants in the EU and California residents, please review our privacy notice.
#J-18808-Ljbffr
Job Description The role involves examining units to diagnose issues, conducting corrective action investigations, directing technician work, and performing mechanical repairs on both plant and customer locations.
Essential Job Functions
Examine units to determine specific problems or defects.
Investigate related corrective action requests (CAR’s) to ensure future prevention; may also initiate CAR’s as needed.
Direct the work of one or two technicians as assigned.
Repair units outside of the plant and at customer locations.
Measure, cut, fit, adjust, drill, rivet, bolt, and route completed assemblies to the next phase of manufacture.
Use templates, jigs, fixtures, and measurements to position parts and install modifications (frames, tables, doors, supports, posts, brackets, etc.).
Travel domestically and internationally on a regular basis and on short notice.
Other duties may be assigned.
Experience and Skills Knowledge, Skills, & Abilities
Capable of performing all operations and repairs on the assigned line.
Respirator approved.
Skill in paint prep and painting.
Ability to use and understand SRP’s.
Ability to read complicated blueprints.
Ability to use rivet guns, electric drills, sanders, and grinders.
Maintain sensitive and confidential information as required by government standards.
Interact effectively with peers and supervisors.
Interact appropriately with the public when necessary.
Adhere to workplace rules.
Basic computer skills.
Education and Experience
High School Diploma or equivalent.
Additional technical training desired.
3–5 years on-the-job experience in mechanical assembly.
Work Environment / Physical Requirements
Shop floor environment.
Ability to stand and sit for long periods.
Perform repetitive motion (rotating wrists, keyboarding, using small/large tools).
Lift up to 50 pounds.
Tolerate constant noise (e.g., machine motors).
Work safely in the presence of hazardous chemicals and conditions.
Follow standard precautions using personal protective equipment as required.
Travel Requirements Yes, domestic and international, as required.
Job Benefits
Medical, Dental & Vision Insurance Coverage
Life/ADD & Short/Long Term Disability Insurance
401(k) Savings Plan
Employee Stock Purchase Plan (ESPP)
Paid Time‑Off (PTO)
Holidays
Education Reimbursement
Kratos Defense is an Equal Opportunity / affirmative action employer. EOE, Minorities, Females, Vet, Disabled, Sexual Orientation, Gender Identity or any other protected class. All qualified job seekers are encouraged to apply.
Kratos Defense is committed to America's veterans by providing opportunities for them to continue contributing after service. We also provide reasonable accommodations to individuals with disabilities.
EEO Is The Law
Disability Accessibility Accommodation Send your accommodation request to HRAccessibility@kratosdefense.com or call 858‑964‑2916.
Pay Transparency The company will not discriminate against employees or applicants for inquiring about, discussing, or disclosing their pay.
Job Applicant Privacy Notice For applicants in the EU and California residents, please review our privacy notice.
#J-18808-Ljbffr