District Sales Administrator
EFCO Forming & Shoring Solutions, West Memphis, AR, United States
Job Overview
Are you a construction‑minded professional with a passion for building and making a lasting impact in the industry? At EFCO, we don’t just build concrete structures, we build careers, partnerships, and opportunities. Established in 1934, we deliver innovative, cost‑effective solutions that make construction safer and more efficient. Headquartered in Des Moines, Iowa, EFCO is a growing, people‑focused company committed to Quality, Integrity, Innovation, and Super Service.
Purpose Provide administrative support to Distribution and Sales personnel, exercising dual support in District Locations that have a smaller footprint, with responsibilities including shipping, receiving, customer contracts, collections tracking, and internal communication. Work co‑dependent within established policies to ensure timely and accurate processing of distribution and sales‑related documentation and procedures.
Essential Functions
Sales – Administrative and Document Management (30%): Coordinate and process customer‑facing documentation including sales contracts, credit approvals, project files, and internal forms. Maintain accurate records and distribute required documentation to ensure compliance with EFCO’s standards.
Distribution – Administrative and Document Management (30%): Process and distribute customer‑focused documentation including shipping and receiving. Maintain accurate records and ensure required documentation is completed in compliance with EFCO’s standards. Assist Plant Manager with day‑to‑day operations.
Collection Support and Account Maintenance (20%): Monitor past‑due accounts and assist in resolving basic payment issues and account maintenance. Escalate complex issues to the District Manager or Credit Manager as needed.
Customer and Team Support (10%): Support district operations by assisting with event and meeting coordination, supply orders, payables, and general clerical tasks. Act as the first point of contact for visitors and incoming communications.
Reception and Onboarding (10%): Provide dual reception for both departments, assist with onboarding and orientation of new hires, providing systems access and introductory documentation.
Additional Duties Additional duties may be assigned as required by business necessity and may be added, deleted, or changed at any time at the discretion of management.
Qualifications
Education: High school diploma or equivalent required; associate’s degree in business or office administration preferred.
Experience: 2+ years of administrative or customer service experience; experience handling credit, billing, or contract documentation preferred.
Computer Skills: Proficiency in Microsoft Office Suite and enterprise systems.
Other Requirements: Strong written and oral communication skills; excellent attention to detail and ability to prioritize multiple tasks; must work well independently and exercise sound judgment; no travel required.
Core Competencies
Responsibility: Takes ownership of actions, tasks, and outcomes; follows through on commitments.
Communication: Communicates effectively verbally and in writing, producing clear, concise, and professional content and adapting style to audience and setting.
Judgment: Makes sound decisions by evaluating facts, risks, and potential outcomes.
Direction, Planning, Organization: Sets clear objectives, aligns efforts, and manages time and resources to achieve results.
Professionalism: Demonstrates reliability, accountability, and a respectful approach to all work and interactions.
Benefits
Medical, dental, and vision insurance
Flexible Spending Account
Health Savings Account
Life and AD&D insurance
401k options
PTO
Tuition Reimbursement
10 paid holidays
Employee Assistance Program
Company Culture and Safety Act with Integrity by demonstrating honesty, responsibility, trustworthiness, and respect in all actions. Strive for Quality through continuous improvement and data‑driven decision‑making. Embrace Innovation by being self‑aware, collaborative, and curious. Deliver Super Service by creating value and consistently exceeding customer expectations. The health and safety of our team members, visitors, and contractors is an overriding priority. All team members must participate in environmental, safety, and health program activities.
Equal Opportunity Employer EFCO is an Equal Opportunity Employer. Qualified applicants for employment will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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Purpose Provide administrative support to Distribution and Sales personnel, exercising dual support in District Locations that have a smaller footprint, with responsibilities including shipping, receiving, customer contracts, collections tracking, and internal communication. Work co‑dependent within established policies to ensure timely and accurate processing of distribution and sales‑related documentation and procedures.
Essential Functions
Sales – Administrative and Document Management (30%): Coordinate and process customer‑facing documentation including sales contracts, credit approvals, project files, and internal forms. Maintain accurate records and distribute required documentation to ensure compliance with EFCO’s standards.
Distribution – Administrative and Document Management (30%): Process and distribute customer‑focused documentation including shipping and receiving. Maintain accurate records and ensure required documentation is completed in compliance with EFCO’s standards. Assist Plant Manager with day‑to‑day operations.
Collection Support and Account Maintenance (20%): Monitor past‑due accounts and assist in resolving basic payment issues and account maintenance. Escalate complex issues to the District Manager or Credit Manager as needed.
Customer and Team Support (10%): Support district operations by assisting with event and meeting coordination, supply orders, payables, and general clerical tasks. Act as the first point of contact for visitors and incoming communications.
Reception and Onboarding (10%): Provide dual reception for both departments, assist with onboarding and orientation of new hires, providing systems access and introductory documentation.
Additional Duties Additional duties may be assigned as required by business necessity and may be added, deleted, or changed at any time at the discretion of management.
Qualifications
Education: High school diploma or equivalent required; associate’s degree in business or office administration preferred.
Experience: 2+ years of administrative or customer service experience; experience handling credit, billing, or contract documentation preferred.
Computer Skills: Proficiency in Microsoft Office Suite and enterprise systems.
Other Requirements: Strong written and oral communication skills; excellent attention to detail and ability to prioritize multiple tasks; must work well independently and exercise sound judgment; no travel required.
Core Competencies
Responsibility: Takes ownership of actions, tasks, and outcomes; follows through on commitments.
Communication: Communicates effectively verbally and in writing, producing clear, concise, and professional content and adapting style to audience and setting.
Judgment: Makes sound decisions by evaluating facts, risks, and potential outcomes.
Direction, Planning, Organization: Sets clear objectives, aligns efforts, and manages time and resources to achieve results.
Professionalism: Demonstrates reliability, accountability, and a respectful approach to all work and interactions.
Benefits
Medical, dental, and vision insurance
Flexible Spending Account
Health Savings Account
Life and AD&D insurance
401k options
PTO
Tuition Reimbursement
10 paid holidays
Employee Assistance Program
Company Culture and Safety Act with Integrity by demonstrating honesty, responsibility, trustworthiness, and respect in all actions. Strive for Quality through continuous improvement and data‑driven decision‑making. Embrace Innovation by being self‑aware, collaborative, and curious. Deliver Super Service by creating value and consistently exceeding customer expectations. The health and safety of our team members, visitors, and contractors is an overriding priority. All team members must participate in environmental, safety, and health program activities.
Equal Opportunity Employer EFCO is an Equal Opportunity Employer. Qualified applicants for employment will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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