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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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About The Role\nWe are seeking a friendly and dependable Call Center Representative to join our Cincinnati team and assist with client communication, scheduling, and event-related inquiries. The Call Center Representative will handle incoming and outgoing calls, provide information to clients, help schedule appointments, and support our event teams with communication needs.

Responsibilities

Answer incoming calls and provide helpful information to clients

Make outbound calls to confirm appointments, schedules, and event details

Handle basic customer inquiries and route calls to the correct team

Update records, logs, and internal systems after each call

Assist client services and event teams with communication follow-ups

Maintain a positive and professional tone in all interactions

Minimum Requirements\nQualifications

High School Diploma or equivalent required

Strong communication and active listening skills

Comfortable speaking with clients and handling multiple calls

Reliable, organized, and detail-oriented

Basic computer skills and ability to learn internal systems

Able to work in a fast-paced environment with a friendly attitude

What We Offer

Competitive weekly pay

Clear opportunities for growth and advancement

Supportive and energetic team environment

Hands‑on experience with major corporate events

Travel opportunities depending on event schedule

#J-18808-Ljbffr\n","About Strive Global Events\nAt Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire a...","Call Center Representative",[529],{"_458":459,"_454":530,"_452":531,"_456":532,"_460":533},"Cincinnati","Cincinnati, OH, United States, 45208","OH","45208",["B","2973337226"],"Work at Strive Global Events","18 hours ago","/jobs/2973337226-call-center-representative","Cincinnati, OH, United States","/jobs?keyword=Strive+Global+Events","/jobs?location=Cincinnati%2C+OH%2C+United+States","/jobs?keyword=Call+Center+Representative",{"_435":434,"_439":543,"_470":471,"_462":544,"_248":545,"_446":546,"_433":434,"_113":527,"_437":199,"_438":199,"_472":471,"_448":199,"_449":547,"_431":553,"_473":554,"_436":129,"_488":555,"_478":556,"_490":527,"_491":557,"_493":558,"_495":559,"_497":541},["D",1773597600000],"Cogent Infotech Corp","Job title: Information Clerk Location: Long Island City NY 11101 Duration: 6+ months Onsite Role, 35 hrs/Week Description: Must have previous customer service and call center experience. Requires sound knowledge of Word, Excel in addition to excellent communication skills. Use computer databases and information technology systems to research information needed to respond to and track the progress of responses to customer inquiries. Send escalation emails and create service request for unresolved matters that need fur. Duties: Handles Heavy Incoming Call Volume\n","Job title: Information Clerk Location: Long Island City NY 11101 Duration: 6+ months Onsite Role, 35 hrs/Week Description: Must have previous custo...",[548],{"_458":459,"_454":549,"_452":550,"_456":551,"_460":552},"Long Island City","Long Island City, NY, United States, 11101","NY","11101",["B","2894886030"],"Work at Cogent Infotech Corp","7 days ago","/jobs/2894886030-call-center-representative","Long Island City, NY, United States","/jobs?keyword=Cogent+Infotech+Corp","/jobs?location=Long+Island+City%2C+NY%2C+United+States",{"_435":434,"_439":561,"_470":471,"_462":562,"_248":545,"_446":546,"_433":434,"_113":527,"_437":199,"_438":199,"_472":471,"_448":199,"_449":563,"_431":567,"_473":568,"_436":129,"_488":569,"_478":570,"_490":527,"_491":566,"_493":571,"_495":572,"_497":541},["D",1773298800000],"Cogent Infotech Corp.",[564],{"_458":459,"_454":565,"_452":566,"_456":551},"New York","New York, NY, United States",["B","2856158243"],"Work at Cogent Infotech Corp.","11 days ago","/jobs/2856158243-call-center-representative","/jobs?keyword=Cogent+Infotech+Corp.","/jobs?location=New+York%2C+NY%2C+United+States",{"_435":434,"_439":574,"_470":471,"_462":575,"_248":576,"_446":577,"_433":434,"_113":578,"_437":199,"_438":199,"_472":471,"_448":199,"_449":579,"_431":584,"_473":585,"_436":129,"_488":586,"_478":587,"_490":578,"_491":588,"_493":589,"_495":590,"_497":591},["D",1773878400000],"Forward Air","Customer Service Representative

The Customer Service Representative will field incoming calls from external customers, internal sales representatives, and other internal station staff. These calls are to include: general questions about the company and service offerings, complaints or shipment tracking inquiries. The Customer Service Representative will respond with the highest degree of courtesy, integrity, and professionalism to resolve customer issues via phone and email communication.\nSchedule: Monday- Friday 11:15am-8:15pm, onsite Compensation: $17 per hour, bi-weekly pay, Benefits Package\nCore Duties & Responsibilities:\nAnswer incoming customer calls, emails, and chat to provide detailed information for one-touch resolution\nData entry (documenting calls and emails internally)\nProcess shipment change requests and follow up to ensure completion\nRun customer reports and provide results to appropriate parties on time\nReview shipment tracking history and report delays\nMaintain records and logs as required by specific job function\nConsistently monitor email requests and provide detailed information in a timely fashion\nRegular and dependable attendance\nOffice cleanliness - work space must be kept neat and organized\nOther duties as assigned\nRequirements:\nMust have at least 1 year of customer service experience\nDemonstrated ability to carry out assignments to their completion and meet deadlines\nAbility to establish and maintain effective working relationships with customers, employees, and management\nDesire for a long term career with an industry-leading company\nAbility to present and maintain a positive corporate image in a fast paced environment\nProactively establish and maintain effective working team relationships with all support departments\nMust be proficient with Microsoft Office products

in include: Word, Excel, PowerPoint, Outlook, etc\nAbility to perform general administrative duties to include: use of multi-line phone, perform data entry, filing, photocopies, scanning, etc.\nAbility to multi task and perform several duties at one time\nAbility to handle heavy work load and work well under pressure\nUnderstanding of industry specific documents (Bill of lading, Master Air Way Bill, TSA forms, Hazamt, etc)\nHigh School diploma or GED equivalent\nMust be able to pass basic Hazardous Materials Training\nSkills:\nAn ideal candidate will possess a \"can do\" attitude with a \"will do\" work ethic\nStrong verbal and written communication skills\nExperience with a DOS based operating system AS400 a plus\nTransportation industry knowledge and experience is a plus\nComputer skills to include: Microsoft Office, Outlook, and Excel, multiple internet browsers and tabs\nAbility to type 35 wpm\nForward Air is an Equal Opportunity employer.

","Customer Service Representative

The Customer Service Representative will field incoming calls from external customers, internal sales repr...","Customer Service Representative",[580],{"_458":459,"_454":581,"_452":582,"_456":457,"_460":583},"Greeneville","Greeneville, TN, United States, 37745","37745",["B","2928776405"],"Work at Forward Air","4 days ago","/jobs/2928776405-customer-service-representative","Greeneville, TN, United States","/jobs?keyword=Forward+Air","/jobs?location=Greeneville%2C+TN%2C+United+States","/jobs?keyword=Customer+Service+Representative",{"_435":434,"_439":593,"_470":471,"_462":594,"_248":595,"_446":596,"_433":434,"_113":578,"_437":199,"_438":199,"_472":471,"_448":199,"_449":597,"_431":601,"_473":602,"_436":129,"_488":603,"_478":604,"_490":578,"_491":588,"_493":605,"_495":590,"_497":591},["D",1774058400000],"USA Jobs","Customer Service Representative

Schedule: Monday-Friday 11:15am-8:15pm mandatory flexible schedule, onsite\nCompensation: $17 per hour, bi-weekly pay, Benefits Package\nJob Description:\nThe Customer Service Representative will field incoming calls from external customers, internal sales representatives, and other internal station staff. These calls are to include: general questions about the company and service offerings, complaints or shipment tracking inquiries. The Customer Service Representative will respond with the highest degree of courtesy, integrity, and professionalism to resolve customer issues via phone and email communication.\nCore Duties & Responsibilities:\nAnswer incoming customer calls, emails, and chat to provide detailed information for one-touch resolution\nData entry (documenting calls and emails internally)\nProcess shipment change requests and follow up to ensure completion\nRun customer reports and provide results to appropriate parties on time\nReview shipment tracking history and report delays\nMaintain records and logs as required by specific job function\nConsistently monitor email requests and provide detailed information in a timely fashion\nRegular and dependable attendance\nOffice cleanliness - work space must be kept neat and organized\nOther duties as assigned\nRequirements:\nMust have at least 1 year of customer service experience\nDemonstrated ability to carry out assignments to their completion and meet deadlines\nAbility to establish and maintain effective working relationships with customers, employees, and management\nDesire for a long term career with an industry-leading company\nAbility to present and maintain a positive corporate image in a fast paced environment\nProactively establish and maintain effective working team relationships with all support departments\nMust be proficient with Microsoft Office products - in include: Word, Excel, PowerPoint, Outlook, etc\nAbility to perform general administrative duties to include: use of multi-line phone, perform data entry, filing, photocopies, scanning, etc.\nAbility to multi task and perform several duties at one time\nAbility to handle heavy work load and work well under pressure\nUnderstanding of industry specific documents (Bill of lading, Master Air Way Bill, TSA forms, Hazamt, etc)\nHigh School diploma or GED equivalent\nMust be able to pass basic Hazardous Materials Training\nSkills:\nAn ideal candidate will possess a \"can do\" attitude with a \"will do\" work ethic\nStrong verbal and written communication skills\nExperience with a DOS based operating system AS400 a plus\nTransportation industry knowledge and experience is a plus\nComputer skills to include: Microsoft Office, Outlook, and Excel, multiple internet browsers and tabs\nAbility to @type 35 wpm\nForward Air is an Equal Opportunity employer.\nAbout Us:\nSince 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated \"time-definite\" basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.\nForward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.\nRanked 3rd in Newsweeks 2022 \"Americas Most Trustworthy Companies\" publication\nAbout the Team:

","Customer Service Representative

Schedule: Monday-Friday 11:15am-8:15pm mandatory flexible schedule, onsite\nCompensation: $17 per hour, bi-...",[598],{"_458":459,"_454":581,"_452":599,"_456":457,"_460":600},"Greeneville, TN, United States, 37743","37743",["B","2954537901"],"Work at USA Jobs","2 days ago","/jobs/2954537901-customer-service-representative","/jobs?keyword=USA+Jobs","actionData","errors"]