SaaS Implementation Lead - Client Success & Deployment

A global travel risk management firm based in Annapolis, MD is seeking an experienced Implementation Manager to oversee software onboarding processes. This role requires strong relationship management, project management skills, and 3+ years in a SaaS environment. The candidate will be responsible for ensuring client satisfaction throughout the implementation lifecycle. A bachelor's degree in IT or a related field is essential, along with proficiency in tools like Salesforce and JIRA. Competitive salary range is $80,000 - $85,000. #J-18808-Ljbffr