
Strategic SaaS Account Manager—Renewals & Growth
PagerDuty, Albany, NY, United States
A software company is seeking an Account Manager in Albany, New York. In this role, you will be the primary contact for a portfolio of existing SaaS customers, ensuring their success and satisfaction. Responsibilities include renewing contracts, driving product adoption, and identifying growth opportunities. The ideal candidate should have at least 7 years of experience in customer-facing roles, including SaaS management, and strong skills in data-driven customer management. This position offers a competitive salary and benefits.
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