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Strategic SaaS Account Manager—Renewals & Growth

PagerDuty, Albany, NY, United States


A software company is seeking an Account Manager in Albany, New York. In this role, you will be the primary contact for a portfolio of existing SaaS customers, ensuring their success and satisfaction. Responsibilities include renewing contracts, driving product adoption, and identifying growth opportunities. The ideal candidate should have at least 7 years of experience in customer-facing roles, including SaaS management, and strong skills in data-driven customer management. This position offers a competitive salary and benefits. #J-18808-Ljbffr