
Strategic SaaS Account Manager—Renewals & Growth
PagerDuty, Albany, NY, United States
A leading digital operations management company is seeking an experienced Account Manager to join its team in Albany, New York. The role involves serving as the primary contact for a portfolio of existing SaaS customers, ensuring customer satisfaction, driving product adoption, and managing renewals. Candidates should have over 7 years of customer-facing experience, with a proven track record in SaaS environments. This position offers competitive compensation and benefits, with a focus on enhancing customer relationships to achieve business growth.
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