Global VOC & Performance Analytics Lead

A global automotive company is seeking a Manager, Voice of the Customer & Performance Analytics in Auburn, Alabama. This role involves designing and managing the Voice of the Customer program and analyzing customer feedback to derive actionable insights for leadership. The ideal candidate will have over 8 years of analytics experience, a strong background in customer insights, and proficiency with data tools. This position combines strategic oversight and operational management for performance improvement across customer care operations. #J-18808-Ljbffr