
VoC & CX Analytics Specialist
AltaGas, Springfield, VA, United States
A North American energy infrastructure company based in Springfield, Virginia is seeking a Customer Experience Analyst to support its CX strategy by capturing customer feedback across various data sources, visualizing journey maps, and deriving actionable insights. The ideal candidate has a bachelor’s degree and at least three years of experience in customer experience or analytics, along with proficiency in data visualization tools. A comprehensive benefits package is included, emphasizing the company’s commitment to a diverse workforce.
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