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United States, California, Los Angeles\nStarting Pay: $22.72 per hour

","descriptionText","Ticket/Gate Agent (Customer Service Agent) - LAX Delta Air Lines Writing & Editing Airport Customer Service United States, California, Los Angeles Starting Pay: $22.72 per hour","shortDescription","location","locations",[450],{"_451":452,"_453":454,"_455":456,"_457":458,"_459":460},"formatted","Los Angeles, CA, United States, 90001","city","Los Angeles","state","CA","country","United States","postal_code","90001","companyName","Delta Air Lines","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=2DD460B460511FA28939FA25005E0094&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=D146F6A86B85C47CA8F5FFF979DA076E","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Delta Air Lines","isManualPosted","costPerClick",0.14,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2815933204-ticket-gate-agent-customer-service-agent-lax","strippedDescription","Airport Customer ServiceUnited States, California, Los Angeles\nStarting Pay: $22.72 per hour","parsedLocation",{"_451":484,"_485":199,"_486":199,"_453":454,"_455":456,"_457":458,"_459":460},"Los Angeles, CA, United States","street1","street2","displayPublishedAt","15 days ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Delta+Air+Lines","searchLocationPath","/jobs?location=Los+Angeles%2C+CA%2C+United+States","searchTitlePath","/jobs?keyword=Ticket%2FGate+Agent+%28Customer+Service+Agent%29+-+LAX","featuredCompany",{"_431":500,"_15":501,"_502":434,"_76":503,"_504":505,"_248":506,"_447":507,"_508":-5,"_509":-5,"_510":-5,"_511":512,"_513":514,"_515":516,"_469":503,"_477":517,"_471":518},8752,"Newsday Media Group","agency","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/351727.GIF","slug","newsday-media-group","

Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

","Melville, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","newsday.jpg","hexCode","#D52B1E","headline","Award-Winning Local Media Powerhouse Serving Long Island & New York City","/companies/newsday-media-group","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/8752/newsday.jpg","hasJobSubmission","isSavedJob","similarJobs",[523,539,550,559,575],{"_435":434,"_439":524,"_469":470,"_461":462,"_248":525,"_446":525,"_433":434,"_113":526,"_437":199,"_438":199,"_471":470,"_447":199,"_448":527,"_431":533,"_472":473,"_436":132,"_487":534,"_477":535,"_489":526,"_490":536,"_492":493,"_494":537,"_496":538},["D",1773961200000],"Airport Customer Service

United States, Massachusetts, Boston\nStarting Pay: $22.72 per hour\nRef #: 31897

","Ticket/Gate Agent (Customer Service Agent) - BOS",[528],{"_457":458,"_453":529,"_451":530,"_455":531,"_459":532},"Boston","Boston, MA, United States, 02108","MA","02108",["B","2939891458"],"3 days ago","/jobs/2939891458-ticket-gate-agent-customer-service-agent-bos","Boston, MA, United States","/jobs?location=Boston%2C+MA%2C+United+States","/jobs?keyword=Ticket%2FGate+Agent+%28Customer+Service+Agent%29+-+BOS",{"_435":434,"_439":540,"_469":470,"_461":462,"_248":541,"_446":542,"_433":434,"_113":442,"_437":199,"_438":199,"_471":470,"_447":199,"_448":543,"_431":547,"_472":473,"_436":132,"_487":548,"_477":549,"_489":442,"_490":484,"_492":493,"_494":495,"_496":497},["D",1773176400000],"How You’ll Help Us Keep Climbing (Overview & Key Responsibilities)\nInternal Employees: Before applying for this position, please reference the company’s Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.

The hourly rate of $30.15/hour will apply if benefits are not provided for this position. If benefits are provided, and depending on your benefit elections, the base pay rate for this position will be minimum of $22.72/hour. LAX requires the minimum cash wage per hour offered to be a minimum of $22.50 in accordance with the Los Angeles Living Wage Ordinance.

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent, you will be the first to greet our customers, guide them to where they need to go, and assist them on the computer with their ticketing and baggage check-in process.

This position is an entry-level position. Our leaders provide mentorship to help advance your career!

Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.

Responsibilities\nOur agents understand the demands of air travel and are determined to make the experience as smooth and enjoyable as possible for our customers by helping with routing, trip planning, and gate boarding. Responsibilities include:

Owning the check-in process, boarding process, and seat availability, including making gate announcements and ensuring customers have the accurate travel documentation

Tagging and lifting baggage from scales to conveyor belts. Some bags will weigh up to 70 pounds

Operating loading bridges

Opening, closing, and securing aircraft doors

Escorting unaccompanied minors and disabled passengers throughout the airport

Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.

Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta’s recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta’s recruitment team, you can contact candidatecare@delta.com.

What You Need To Succeed (Minimum Qualifications)

Consistently prioritizes safety and security of self, others, and personal data

Embrace diverse people, thinking, and styles

Possesses a high school diploma, GED, or high school equivalency

Is at least 18 years of age and has authorization to work in the United States

Proficiency in English

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation

Possess basic digital literacy

Pass a physical ability test (PAT). You can prepare for the PAT by watching this video

Pass a Customer Service Assessment

Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal

Qualified applications with an arrest or conviction record(s) will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act

Based on the position you are considered for, this may include a review for the following but not limited to criminal, employment, residential and motor vehicle record history, license or credential verification, drug testing, reference checks or medical examinations and SIDA eligibility as defined in accordance with 49 CFR 1544.229

What Will Give You a Competitive Edge (Preferred Qualifications)

N/A

Benefits And Perks To Help You Keep Climbing\nOur culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading profit sharing program, and performance incentives.

401(k) with generous company contributions up to 9%.

New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).

In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.

10 paid holidays per calendar year.

Birthing parents are eligible for 12-weeks of paid maternity/parental leave.

Non-birthing parents are eligible for 2-weeks of paid parental leave.

Comprehensive health beneçits including medical, dental, vision, short/long term disability and life insurance beneçits.

Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.

Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.

Domestic and International space-available flight privileges for employees and eligible family members.

Career development programs to achieve your long-term career goals.

World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.

Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.

Recognition rewards and awards through the platform Unstoppable Together.

Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

#J-18808-Ljbffr\n","How You’ll Help Us Keep Climbing (Overview & Key Responsibilities)\nInternal Employees: Before applying for this position, please reference the comp...",[544],{"_457":458,"_453":454,"_451":545,"_455":456,"_459":546},"Los Angeles, CA, United States, 90079","90079",["B","2842738315"],"12 days ago","/jobs/2842738315-ticket-gate-agent-customer-service-agent-lax",{"_435":434,"_439":551,"_469":470,"_461":462,"_248":552,"_446":553,"_433":434,"_113":442,"_437":199,"_438":199,"_471":470,"_447":199,"_448":554,"_431":556,"_472":473,"_436":132,"_487":557,"_477":558,"_489":442,"_490":484,"_492":493,"_494":495,"_496":497},["D",1773079200000],"How you'll help us Keep Climbing (overview & key responsibilities)

Internal Movement Eligibility

Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.

The hourly rate of $30.15/hour will apply if benefits are not provided for this position. If benefits are provided, and depending on your benefit elections, the base pay rate for this position will be minimum of $22.72/hour. LAX requires the minimum cash wage per hour offered to be a minimum of $22.50 in accordance with the Los Angeles Living Wage Ordinance.

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent, you will be the first to greet our customers, guide them to where they need to go, and assist them on the computer with their ticketing and baggage check-in process.

This position is an entry-level position. Our leaders provide mentorship to help advance your career!

Watch this job preview (https://www.youtube.com/watch?v=42AYeGKaVdA) to learn more about benefits and responsibilities of this career opportunity at Delta.

Our agents understand the demands of air travel and are determined to make the experience as smooth and enjoyable as possible for our customers by helping with routing, trip planning, and gate boarding. Responsibilities include:

Owning the check-in process, boarding process, and seat availability, including making gate announcements and ensuring customers have the accurate travel documentation

Tagging and lifting baggage from scales to conveyor belts. Some bags will weigh up to 70 pounds

Operating loading bridges

Opening, closing, and securing aircraft doors

Escorting unaccompanied minors and disabled passengers throughout the airport

Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.

Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta's recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta's recruitment team, you can contact

candidatecare@delta.com

.

What you need to succeed (minimum qualifications)

Consistently prioritizes safety and security of self, others, and personal data

Embrace diverse people, thinking, and styles

Possesses a high school diploma, GED, or high school equivalency

Is at least 18 years of age and has authorization to work in the United States

Proficiency in English

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation

Possess basic digital literacy

Pass a physical ability test (PAT). You can prepare for the PAT by watching this video (https://www.youtube.com/watch?v=PxpOIZPeSE8)

Pass a Customer Service Assessment

Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal

Qualified applications with an arrest or conviction record(s) will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act

Based on the position you are considered for, this may include a review for the following but not limited to criminal, employment, residential and motor vehicle record history, license or credential verification, drug testing, reference checks, or medical examinations and SIDA eligibility as defined in accordance with 49 CFR 1544.229

What will give you a competitive edge (preferred qualifications)

N/A

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading pro?t sharing program, and performance incentives.

401(k) with generous company contributions up to 9%.

New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31).

In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.

10 paid holidays per calendar year.

Birthing parents are eligible for 12-weeks of paid maternity/parental leave.

Non-birthing parents are eligible for 2-weeks of paid parental leave.

Comprehensive health bene?ts including medical, dental, vision, short/long term disability and life insurance bene?ts.

Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.

Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.

Domestic and International space-available flight privileges for employees and eligible family members.

Career development programs to achieve your long-term career goals.

World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.

Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.

Recognition rewards and awards through the platform Unstoppable Together.

Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

Starting pay: $22.72 per hour

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here\n","How you'll help us Keep Climbing (overview & key responsibilities)

Internal Movement Eligibility

Internal Employees: Before apply...",[555],{"_457":458,"_453":454,"_451":545,"_455":456,"_459":546},["B","2833117254"],"13 days ago","/jobs/2833117254-ticket-gate-agent-customer-service-agent-lax",{"_435":434,"_439":560,"_469":470,"_461":462,"_248":561,"_446":561,"_433":434,"_113":562,"_437":199,"_438":199,"_471":470,"_447":199,"_448":563,"_431":569,"_472":473,"_436":132,"_487":570,"_477":571,"_489":562,"_490":572,"_492":493,"_494":573,"_496":574},["D",1774220400000],"Airport Customer Service

United States, Indiana, Indianapolis\nStarting Pay: $19.76 per hour

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United States, Missouri, St Louis\nStarting Pay: $19.76 per hour

","Ticket/Gate Agent (Customer Service Agent) - STL",[580],{"_457":458,"_453":581,"_451":582,"_455":583,"_459":584},"Saint Louis","Saint Louis, MO, United States, 63101","MO","63101",["B","2883653287"],"8 days ago","/jobs/2883653287-ticket-gate-agent-customer-service-agent-stl","Saint Louis, MO, United States","/jobs?location=Saint+Louis%2C+MO%2C+United+States","/jobs?keyword=Ticket%2FGate+Agent+%28Customer+Service+Agent%29+-+STL","actionData","errors"]