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United States, Indiana, Indianapolis\nStarting Pay: $19.76 per hour

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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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United States, Missouri, St Louis\nStarting Pay: $19.76 per hour

","Ticket/Gate Agent (Customer Service Agent) - STL",[526],{"_457":458,"_453":527,"_451":528,"_455":529,"_459":530},"Saint Louis","Saint Louis, MO, United States, 63101","MO","63101",["B","2883653287"],"8 days ago","/jobs/2883653287-ticket-gate-agent-customer-service-agent-stl","Saint Louis, MO, United States","/jobs?location=Saint+Louis%2C+MO%2C+United+States","/jobs?keyword=Ticket%2FGate+Agent+%28Customer+Service+Agent%29+-+STL",{"_435":434,"_439":538,"_469":470,"_461":462,"_248":539,"_446":539,"_433":434,"_113":540,"_437":199,"_438":199,"_471":470,"_447":199,"_448":541,"_431":547,"_472":473,"_436":132,"_487":488,"_477":548,"_489":540,"_490":549,"_492":493,"_494":550,"_496":551},["D",1774220400000],"Airport Customer Service

United States, Arizona, Phoenix\nStarting Pay: $19.76 per hour\nRef #: 31187

","Ticket/Gate Agent (Customer Service Agent) - PHX",[542],{"_457":458,"_453":543,"_451":544,"_455":545,"_459":546},"Phoenix","Phoenix, AZ, United States, 85001","AZ","85001",["B","2977808676"],"/jobs/2977808676-ticket-gate-agent-customer-service-agent-phx","Phoenix, AZ, United States","/jobs?location=Phoenix%2C+AZ%2C+United+States","/jobs?keyword=Ticket%2FGate+Agent+%28Customer+Service+Agent%29+-+PHX",{"_435":434,"_439":553,"_469":470,"_461":462,"_248":554,"_446":554,"_433":434,"_113":555,"_437":199,"_438":199,"_471":470,"_447":199,"_448":556,"_431":562,"_472":473,"_436":132,"_487":563,"_477":564,"_489":555,"_490":565,"_492":493,"_494":566,"_496":567},["D",1772935200000],"Airport Customer Service

United States, California, Los Angeles\nStarting Pay: $22.72 per hour

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United States, Massachusetts, Boston\nStarting Pay: $22.72 per hour\nRef #: 31897

","Ticket/Gate Agent (Customer Service Agent) - BOS",[573],{"_457":458,"_453":574,"_451":575,"_455":576,"_459":577},"Boston","Boston, MA, United States, 02108","MA","02108",["B","2939891458"],"3 days ago","/jobs/2939891458-ticket-gate-agent-customer-service-agent-bos","Boston, MA, United States","/jobs?location=Boston%2C+MA%2C+United+States","/jobs?keyword=Ticket%2FGate+Agent+%28Customer+Service+Agent%29+-+BOS",{"_435":434,"_439":585,"_469":470,"_461":586,"_248":587,"_446":588,"_433":434,"_113":571,"_437":199,"_438":199,"_471":470,"_447":199,"_448":589,"_431":593,"_472":594,"_436":132,"_487":595,"_477":596,"_489":571,"_490":581,"_492":597,"_494":582,"_496":583},["D",1774108800000],"Delta Air Lines, Inc.","How you'll help us Keep Climbing (overview & key responsibilities)\nInternal Movement Eligibility\nInternal Employees: Before applying for this position, please reference the company’s Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent, you will be the first to greet our customers, guide them to where they need to go, and assist them on the computer with their ticketing and baggage check-in process.

This position is an entry-level position. Our leaders provide mentorship to help advance your career!

Watch this job preview (https://www.youtube.com/watch?v=42AYeGKaVdA) to learn more about benefits and responsibilities of this career opportunity at Delta.

Our agents understand the demands of air travel and are determined to make the experience as smooth and enjoyable as possible for our customers by helping with routing, trip planning, and gate boarding. Responsibilities include:

Owning the check-in process, boarding process, and seat availability, including making gate announcements and ensuring customers have the accurate travel documentation

Tagging and lifting baggage from scales to conveyor belts. Some bags will weigh up to 70 pounds

Operating loading bridges

Opening, closing, and securing aircraft doors

Escorting unaccompanied minors and disabled passengers throughout the airport

Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.

Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta’s recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta’s recruitment team, you can contact candidatecare@delta.com.

What you need to succeed (minimum qualifications)

Consistently prioritizes safety and security of self, others, and personal data

Embrace diverse people, thinking, and styles

Possesses a high school diploma, GED, or high school equivalency

Is at least 18 years of age and has authorization to work in the United States

Proficiency in English

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation

Possess basic digital literacy

Pass a physical ability test (PAT). You can prepare for the PAT by watching this video (https://www.youtube.com/watch?v=PxpOIZPeSE8)

Pass a Customer Service Assessment

Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

What will give you a competitive edge (preferred qualifications)

N/A

Benefits and Perks to Help You Keep Climbing\nOur culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading profit sharing program, and performance incentives.

401(k) with generous company contributions up to 9%.

New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).

In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.

10 paid holidays per calendar year.

Birthing parents are eligible for 12-weeks of paid maternity/parental leave.

Non-birthing parents are eligible for 2-weeks of paid parental leave.

Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life insurance beneﬁts.

Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.

Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.

Domestic and International space-available flight privileges for employees and eligible family members.

Career development programs to achieve your long-term career goals.

World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.

Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.

Recognition rewards and awards through the platform Unstoppable Together.

Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

Starting pay: $22.72 per hour

Delta Air Lines, Inc. is an Equal Employment Opportunity / Aff...\nIf you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here

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