Call Center Representative

Move Consultant

As a Move Consultant, you're on the front lines speaking with real customers, booking moves, and guiding them through decisions with confidence and clarity.

You'll sharpen your communication skills, learn how to listen for what people actually need, and see how different departments work together behind the scenes to deliver a seamless experience.

If you're good with people and quick on your feet, this role gives you real-world sales experience you can use anywhere. Think of it as learning how to turn conversations into solutions.

Compensation and growth opportunity:

Our Move Consultants typically earn $50,000$70,000 annually, based on performance. Top performers exceed this range.

• Competitive hourly base pay: $16 per hour

• Uncapped commission structure

• Clear performance metrics tied directly to earnings

• Ongoing sales coaching and advancement opportunities

What you'll do:

• Speak with inbound and outbound customers to understand their needs and confidently book services

• Build trust quickly and guide customers through decisions with clarity and empathy

• Use our internal database to manage leads, track conversations, send follow-ups, and present add-on solutions via phone, text, and email

• Hit (and exceed) performance metrics

• Collaborate with a supportive team and receive ongoing coaching

Bonus: Bilingual in English/Spanish is a plus, but not required.

This role is a great fit if you:

• Have experience in customer service, hospitality, leasing, retail, or sales

• Enjoy talking to people and aren't afraid to ask for the sale

• Are motivated by goals, performance metrics, and earning potential

• Thrive in a structured, high-energy environment

• Learn quickly, adapt easily, and manage multiple conversations at once

Benefits:

• Profit sharing

• 401(k) match

• Tuition reimbursement

• Comprehensive medical, dental, and vision coverage

Things to know:

• In-office position

• Weekend rotation required