Regional Account Manager
TradeTrax, Granite Heights, WI, United States
As a Regional Account Manager at TradeTrax, you will serve as the strategic bridge between our data capture and jobsite intelligence platform and the production homebuilding industry. Focused on your assigned market, you will cultivate deep relationships with builders and their trade partners, driving platform adoption and long-term account growth.
This is a key role that goes beyond traditional account management. In close collaboration with our Managed Services team, you will leverage data-driven insights to optimize construction performance, compress cycle times, and deliver measurable operational outcomes — ensuring our customers realize sustained value from the TradeTrax platform.
Key Responsibilities
Relationship Growth:
Cultivate and expand high-value partnerships with production home builders and trade partners, deepening their integration with the TradeTrax platform.
Strategic Execution:
Develop and execute regional growth plans to meet builder and trade account objectives.
Lifecycle Management:
Partner with the Implementation team to ensure seamless new builder and trade customer implementations and own the long-term adoption strategy post-launch.
Network Expansion:
Leverage existing trade relationships to generate high-quality referrals and coordinate introductory meetings with new builder prospects.
Data-Driven Consulting:
Collaborate with Managed Services to translate complex performance data into actionable insights that customer stakeholders can use to optimize platform value and improve project outcomes.
Market Intelligence:
Monitor local construction market trends, competitive moves, and industry shifts in your assigned region to proactively manage risks and opportunities.
Brand Advocacy:
Represent TradeTrax at local industry events and trade shows to strengthen our brand and market presence.
Operational Excellence:
Maintain precise account data within HubSpot CRM and provide hands-on product guidance, training, and troubleshooting for users in the field.
Qualifications
Industry Experience:
5+ years in Account Management, Sales, or Customer Success, including at least 2 years in a SaaS environment specifically supporting the Construction industry.
Proven Track Record:
Demonstrated success in establishing and scaling multi-level organizational relationships with measurable ROI.
Communication & Influence:
Exceptional negotiation and presentation skills, with the ability to influence both executives and field-level users.
Strategic Networking:
A natural ability to build and leverage professional networks to drive business development.
Analytical Rigor:
Proficiency in deriving strategic insights from data to inform customer decision‑making.
Adaptability:
A flexible approach to problem‑solving that aligns with the fast‑paced, dynamic needs of the construction sector.
Tech Savvy:
Advanced proficiency in Microsoft Office (Excel/PowerPoint) and experience with HubSpot or similar CRMs.
Mobility:
Ability to travel regularly to customer offices, active job sites, and other locations as necessary.
Additional Preferred Knowledge & Expertise
Deep understanding of residential homebuilding processes, construction fundamentals, and regional industry practices.
Familiarity with trade management, scheduling, procurement, and project execution.
Direct experience in homebuilding operations or construction management.
Note: TradeTrax is headquartered in Scottsdale, AZ. This position will be based remotely in Texas. The successful candidate will work remotely from home and in the field within their assigned region.
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This is a key role that goes beyond traditional account management. In close collaboration with our Managed Services team, you will leverage data-driven insights to optimize construction performance, compress cycle times, and deliver measurable operational outcomes — ensuring our customers realize sustained value from the TradeTrax platform.
Key Responsibilities
Relationship Growth:
Cultivate and expand high-value partnerships with production home builders and trade partners, deepening their integration with the TradeTrax platform.
Strategic Execution:
Develop and execute regional growth plans to meet builder and trade account objectives.
Lifecycle Management:
Partner with the Implementation team to ensure seamless new builder and trade customer implementations and own the long-term adoption strategy post-launch.
Network Expansion:
Leverage existing trade relationships to generate high-quality referrals and coordinate introductory meetings with new builder prospects.
Data-Driven Consulting:
Collaborate with Managed Services to translate complex performance data into actionable insights that customer stakeholders can use to optimize platform value and improve project outcomes.
Market Intelligence:
Monitor local construction market trends, competitive moves, and industry shifts in your assigned region to proactively manage risks and opportunities.
Brand Advocacy:
Represent TradeTrax at local industry events and trade shows to strengthen our brand and market presence.
Operational Excellence:
Maintain precise account data within HubSpot CRM and provide hands-on product guidance, training, and troubleshooting for users in the field.
Qualifications
Industry Experience:
5+ years in Account Management, Sales, or Customer Success, including at least 2 years in a SaaS environment specifically supporting the Construction industry.
Proven Track Record:
Demonstrated success in establishing and scaling multi-level organizational relationships with measurable ROI.
Communication & Influence:
Exceptional negotiation and presentation skills, with the ability to influence both executives and field-level users.
Strategic Networking:
A natural ability to build and leverage professional networks to drive business development.
Analytical Rigor:
Proficiency in deriving strategic insights from data to inform customer decision‑making.
Adaptability:
A flexible approach to problem‑solving that aligns with the fast‑paced, dynamic needs of the construction sector.
Tech Savvy:
Advanced proficiency in Microsoft Office (Excel/PowerPoint) and experience with HubSpot or similar CRMs.
Mobility:
Ability to travel regularly to customer offices, active job sites, and other locations as necessary.
Additional Preferred Knowledge & Expertise
Deep understanding of residential homebuilding processes, construction fundamentals, and regional industry practices.
Familiarity with trade management, scheduling, procurement, and project execution.
Direct experience in homebuilding operations or construction management.
Note: TradeTrax is headquartered in Scottsdale, AZ. This position will be based remotely in Texas. The successful candidate will work remotely from home and in the field within their assigned region.
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