CX Strategy & Scale Leader

A rapidly growing SaaS platform in Madison, Wisconsin seeks an operational leader for their Customer Experience division. This role requires 8+ years of SaaS experience including team leadership, project management, and a focus on customer success. The successful candidate will work closely with senior leadership to enhance customer engagement and streamline operational processes. This is an exciting opportunity to shape the future of customer operations in a dynamic environment. #J-18808-Ljbffr