Ecommerce Manager - CRO & Operations
Modern.ai, Florida, NY, United States
We are seeking a data-driven Ecommerce Manager to own conversion rate optimization (CRO) and ecommerce execution across multiple Shopify brands.
This is a dual‑role position combining:
CRO strategy and experimentation ownership
Ecommerce task and project management
This role reports directly to the Director of Ecommerce and works closely with internal developers, designers, and brand stakeholders to drive measurable revenue growth.
You will define, prioritize, manage, and measure experimentation. Developers will execute technical implementation.
Reporting Structure
Reports directly to: Director of Ecommerce
Works cross‑functionally with: Development, Design, Paid Media, Retention, and Brand teams
No direct reports initially
Core Responsibilities CRO Strategy & Experimentation
Build and maintain a structured experimentation roadmap
Identify high‑impact opportunities across PDP, collection, cart, and checkout
Write detailed test briefs for developers and designers
Define hypotheses and projected revenue impact
QA implementations before launch
Analyze test results and calculate incremental revenue
Present performance insights and recommendations
You own the outcome. Developers own the implementation.
Ecommerce Operations & Task Management
Translate strategy into structured Asana or Jira tickets
Manage timelines across multiple brands
Coordinate dev, design, paid, and brand stakeholders
Prevent bottlenecks and missed deadlines
Maintain documentation and SOPs
Ensure experiments and site updates ship cleanly and on time
Requirements
2–5 years of ecommerce experience, ideally Shopify
Strong understanding of conversion math: CVR × AOV × traffic
Experience running and managing A/B tests
Minimum 1 year of experience using Asana or Jira for task management
Ability to write clear, structured briefs for dev teams
Strong project management and follow‑up discipline
Comfortable analyzing GA4, Shopify analytics, and funnel metrics
#J-18808-Ljbffr
This is a dual‑role position combining:
CRO strategy and experimentation ownership
Ecommerce task and project management
This role reports directly to the Director of Ecommerce and works closely with internal developers, designers, and brand stakeholders to drive measurable revenue growth.
You will define, prioritize, manage, and measure experimentation. Developers will execute technical implementation.
Reporting Structure
Reports directly to: Director of Ecommerce
Works cross‑functionally with: Development, Design, Paid Media, Retention, and Brand teams
No direct reports initially
Core Responsibilities CRO Strategy & Experimentation
Build and maintain a structured experimentation roadmap
Identify high‑impact opportunities across PDP, collection, cart, and checkout
Write detailed test briefs for developers and designers
Define hypotheses and projected revenue impact
QA implementations before launch
Analyze test results and calculate incremental revenue
Present performance insights and recommendations
You own the outcome. Developers own the implementation.
Ecommerce Operations & Task Management
Translate strategy into structured Asana or Jira tickets
Manage timelines across multiple brands
Coordinate dev, design, paid, and brand stakeholders
Prevent bottlenecks and missed deadlines
Maintain documentation and SOPs
Ensure experiments and site updates ship cleanly and on time
Requirements
2–5 years of ecommerce experience, ideally Shopify
Strong understanding of conversion math: CVR × AOV × traffic
Experience running and managing A/B tests
Minimum 1 year of experience using Asana or Jira for task management
Ability to write clear, structured briefs for dev teams
Strong project management and follow‑up discipline
Comfortable analyzing GA4, Shopify analytics, and funnel metrics
#J-18808-Ljbffr