Business Development Representative
Crestview Cadillac Inc, Rochester Hills, MI, United States
We are currently looking for a highly motivated individual who has great computer skills, is organized, and not afraid to speak on the phone with customers.
Benefits
Medical, Dental, Vision Insurance
Life Insurance
401k
Responsibilities
Answer customer calls and establish follows‑up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Schedule solid appointments with customer internet leads, call‑ins, unsold floor traffic, and retention customers
Follow up with leads that are not ready to make an appointment or no‑show
Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer and phone skills
#J-18808-Ljbffr
Benefits
Medical, Dental, Vision Insurance
Life Insurance
401k
Responsibilities
Answer customer calls and establish follows‑up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Schedule solid appointments with customer internet leads, call‑ins, unsold floor traffic, and retention customers
Follow up with leads that are not ready to make an appointment or no‑show
Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer and phone skills
#J-18808-Ljbffr