Salesforce Support Lead
Keylent Inc, New York, NY, United States
Salesforce Support Lead TECHM-JOB-24932
Role: Salesforce Support Lead
Skill:
cloud computing Location: New Jersey Service cloud configuration and customization experience with case management, email to case, web to case ,Knowledge management and CTI implementations and deployment process Should have customization and integration experience in apex, LWC and SOQL, platform events, APIs Should have Good communication skills and accountable towards the work Must Have - Salesforce Service cloud support work experience Good exposure to LWC Process improvements in support projects and automation opportunities Service Cloud features : Email to case , Web to case , Chat to case and Phone case
cloud computing Location: New Jersey Service cloud configuration and customization experience with case management, email to case, web to case ,Knowledge management and CTI implementations and deployment process Should have customization and integration experience in apex, LWC and SOQL, platform events, APIs Should have Good communication skills and accountable towards the work Must Have - Salesforce Service cloud support work experience Good exposure to LWC Process improvements in support projects and automation opportunities Service Cloud features : Email to case , Web to case , Chat to case and Phone case