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We are seeking a Customer Service Representative for DME/HME Company to join our team! You will be responsible for answering calls, helping customers by providing product and service information and resolving technical issues.\nResponsibilities:\nProcess order efficiently\nQualify patients for equipment and verify eligibility\nAnswer phones and provide customer service

","descriptionText","Customer Service Rep Staffing the Universe Writing & Editing Customer Service Representative We are seeking a Customer Service Representative for DME/HME Company to join our team! You will be responsible for answering calls, helping customers by providing product and service information and resolving technical issues. Responsibilities: Process order efficiently Qualify patients for equipment and verify eligibility Answer phones and provide customer service","shortDescription","Customer Service Representative

We are seeking a Customer Service Representative for DME/HME Company to join our team! You will be respons...","location","locations",[451],{"_452":453,"_454":455,"_456":457,"_458":459,"_460":461},"formatted","Miami, FL, United States, 33222","city","Miami","state","FL","country","United States","postal_code","33222","companyName","Staffing the Universe","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=35BC1110BC962433AA13D0B76B5CAC11&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=E4871CCF4C8B927CFB49B0E1FF8FA7BD","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Staffing the Universe","isManualPosted","costPerClick",0.15,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2833184518-customer-service-rep","strippedDescription","Customer Service RepresentativeWe are seeking a Customer Service Representative for DME/HME Company to join our team! You will be responsible for answering calls, helping customers by providing product and service information and resolving technical issues.\nResponsibilities:\nProcess order efficiently\nQualify patients for equipment and verify eligibility\nAnswer phones and provide customer service","parsedLocation",{"_452":485,"_486":199,"_487":199,"_454":455,"_456":457,"_458":459,"_460":461},"Miami, FL, United States","street1","street2","displayPublishedAt","13 days ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Staffing+the+Universe","searchLocationPath","/jobs?location=Miami%2C+FL%2C+United+States","searchTitlePath","/jobs?keyword=Customer+Service+Rep","featuredCompany",{"_431":501,"_15":379,"_502":434,"_76":-5,"_503":504,"_248":505,"_448":506,"_507":-5,"_508":509,"_510":-5,"_511":512,"_513":514,"_515":516,"_470":517,"_478":518,"_472":519},1072,"agency","slug","hearst-television","

Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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US:Florida:Largo:HomeCare Largo | Business and Administrative | Full Time\nDescription

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.\nSummary: Responsible for entering new referrals and updates all existing patient information including demographics, insurance and benefit information. Verify insurance and benefits for Medicare, Medicaid, Managed Care, and Workers Comp and Commercial Plans. Securing authorization for services provided by BayCare HomeCare from the payers. Answer telephones promptly and courteously. Responding to emails and voicemails promptly. Responsible for selecting the appropriate equipment completing a work order and creating a delivery ticket including securing all required information to provide quality service and an accurate bill. Responsible for accurate ICD9 coding, HCPCs, and medical terminology. Assist patients by troubleshooting BCHC equipment over the telephone. Understand and basic use of right fax utility.\nMinimum Qualifications:\nEducation: Essential: * HS Graduate or Equivalent GED\nExperience: Essential: * Customer Service one year related\nFacility: BayCare Health System, Supplies Home Care\nLocation: Largo, FL\nStatus: Full Time, Exempt: No\nShift Hours: 8:00 AM - 5:00 PM\nWeekend Work: None\nOn Call: No\nEqual Opportunity Employer Veterans/Disabled\n","Customer Service Rep - DME - 140799

US:Florida:Largo:HomeCare Largo | Business and Administrative | Full Time\nDescription

At BayC...","Customer Service Rep - DME",[543],{"_458":459,"_454":544,"_452":545,"_456":457,"_460":546},"Largo","Largo, FL, United States, 34640","34640",["B","2873006074"],"Work at BayCare","9 days ago","/jobs/2873006074-customer-service-rep-dme","Largo, FL, United States","/jobs?keyword=BayCare","/jobs?location=Largo%2C+FL%2C+United+States","/jobs?keyword=Customer+Service+Rep+-+DME",{"_435":434,"_439":556,"_470":471,"_462":538,"_248":557,"_446":540,"_433":434,"_113":558,"_437":199,"_438":199,"_472":471,"_448":199,"_449":559,"_431":563,"_473":548,"_436":132,"_488":564,"_478":565,"_490":558,"_491":551,"_493":552,"_495":553,"_497":566},["D",1773360000000],"Customer Service Rep - DME - 140799

US:Florida:Largo:HomeCare Largo | Business and Administrative | Full Time\nDescription

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.\nSummary: Responsible for entering new referrals and updates all existing patient information including demographics, insurance and benefit information. Verify insurance and benefits for Medicare, Medicaid, Managed Care, and Workers Comp and Commercial Plans. Securing authorization for services provided by BayCare HomeCare from the payers. Answer telephones promptly and courteously. Responding to emails and voicemails promptly. Responsible for selecting the appropriate equipment completing a work order and creating a delivery ticket including securing all required information to provide quality service and an accurate bill. Responsible for accurate ICD9 coding, HCPCs, and medical terminology. Assist patients by troubleshooting BCHC equipment over the telephone. Understand and basic use of right fax utility.\nMinimum Qualifications:\nEducation: Essential: * HS Graduate or Equivalent GED\nExperience: Essential: * Customer Service one year related\nFacility: BayCare Health System, Supplies Home Care\nLocation: Largo, FL\nStatus: Full Time, Exempt: No\nShift Hours: 8:00 AM - 5:00 PM\nWeekend Work: None\nOn Call: No\nEqual Opportunity Employer Veterans/Disabled

","Customer Service Rep - DME - 140799",[560],{"_458":459,"_454":544,"_452":561,"_456":457,"_460":562},"Largo, FL, United States, 33770","33770",["B","2873017030"],"10 days ago","/jobs/2873017030-customer-service-rep-dme-140799","/jobs?keyword=Customer+Service+Rep+-+DME+-+140799",{"_435":434,"_439":568,"_470":471,"_462":569,"_248":570,"_446":571,"_433":434,"_113":572,"_437":199,"_438":199,"_472":471,"_448":199,"_449":573,"_431":579,"_473":580,"_436":129,"_488":581,"_478":582,"_490":572,"_491":583,"_493":584,"_495":585,"_497":586},["D",1774173600000],"Premiere Roofing","Premiere Roofing is a full‑service residential and commercial roofing company dedicated to quality workmanship, safety, and superior customer service. Our Outside Sales team depends on a strong Inside Sales/CSR group to build relationships, qualify opportunities, and ensure every customer has a positive experience from the first phone call through project completion.

Position Summary\nThe Inside Sales Representative/Customer Service Representative is the primary point of contact for inbound calls and customer inquiries. This role is responsible for answering phones, providing excellent customer service, qualifying leads, scheduling appointments, supporting the Outside Sales team members, and proactively contributing to sales growth for Premiere Roofing.

Key Responsibilities\nCustomer Service & Phone Support

Answer incoming phone calls promptly and professionally as the “first voice” of Premiere Roofing.

Respond to customer inquiries regarding services, appointments, warranties, and general information.

Provide courteous, knowledgeable support and resolve basic issues or route calls to the appropriate team member.

Follow up with customers to confirm appointments, job details, and satisfaction after service.

Qualify inbound leads by gathering essential information (contact details, property address, roof type/age, issues, timelines, budget, etc.).

Enter and maintain accurate customer and lead information in the CRM or job management system.

Schedule inspections and sales appointments for Outside Sales Representatives to maximize their time and success.

Proactively manage existing customer base and past customers to drive additional sales and referrals.

Assist in nurturing leads generated from marketing campaigns, website inquiries, social media, and events.

Support for Outside Sales Team

Coordinate calendars and appointments for the Outside Sales team, ensuring efficient routing and minimal downtime.

Prepare and send proposals, estimates, and supporting documents as directed by Outside Sales.

Monitor and report on lead sources, appointment conversion, and closing rates to support sales goals.

Administrative & General Duties

Maintain organized records, files, and digital documentation.

Assist with outbound confirmation calls, reminder calls, and essential customer communication.

Support basic office tasks such as email management and coordinating with the sales team.

Qualifications\nRequired

Strong phone presence with clear, professional communication skills.

Excellent listening, problem‑solving, and organizational skills.

Comfortable discussing pricing ranges, scheduling, and services with customers.

Proficiency with basic computer skills (email, spreadsheets, CRM/dispatching software or willingness to learn).

Ability to multitask in a fast‑paced environment and handling call volume.

Positive, team‑oriented attitude and strong work ethic.

Preferred

Experience in roofing, construction, home services, or related trades (but not necessary)

Familiarity with CRM Bilingual (English/Spanish) is a plus.

Work Schedule

Monday–Friday, 8:00am–5:00pm, with occasional overtime as needed

Competitive compensation with Bonuses/commission opportunities based on qualified leads, appointments set, or sales performance

How to Apply\nPlease send your resume and a brief cover letter explaining your customer service and/or sales experience to kmedlin@roofteam.com with the subject line: “Inside Sales/CSR – Premiere Roofing.”

#J-18808-Ljbffr\n","Premiere Roofing is a full‑service residential and commercial roofing company dedicated to quality workmanship, safety, and superior customer servi...","Inside Sales/Customer Service Representative",[574],{"_458":459,"_454":575,"_452":576,"_456":577,"_460":578},"Columbia","Columbia, SC, United States, 29228","SC","29228",["B","2971159365"],"Work at Premiere Roofing","21 hours ago","/jobs/2971159365-inside-sales-customer-service-representative","Columbia, SC, United States","/jobs?keyword=Premiere+Roofing","/jobs?location=Columbia%2C+SC%2C+United+States","/jobs?keyword=Inside+Sales%2FCustomer+Service+Representative",{"_435":434,"_439":588,"_470":471,"_462":589,"_248":590,"_446":591,"_433":434,"_113":592,"_437":199,"_438":199,"_472":471,"_448":199,"_449":593,"_431":599,"_473":600,"_436":129,"_488":601,"_478":602,"_490":592,"_491":603,"_493":604,"_495":605,"_497":606},["D",1772902800000],"National Association of Professional Allstate Agents, Inc.","Allstate Insurance Personal Lines Customer Service Representative\nLocation: Manhattan, NY

The Personal Lines CSR at Allstate Insurance is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Overview\nPosition summary and core responsibilities described above.

Responsibilities

Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.

Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.

Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.

Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.

Actively solicit increases in coverage or rounding out accounts at every service contact.

Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.

Maintain records of customer interactions and transactions in the agency management system.

Qualifications

Hold the insurance license required by NY state and have a minimum of 1 year personal lines insurance account management.

Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.

Demonstrate strong customer focus and an excellent phone manner; strong written and verbal communication skills; good math and reading skills to perform simple calculations.

Ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.

Strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.

Technology and computer proficiency including agency management systems.

Benefits / Compensation

Competitive Pay

Professional Development

Job Stability in a growing industry

Compensation: $40,000.00 - $80,000.00 per year

#J-18808-Ljbffr\n","Allstate Insurance Personal Lines Customer Service Representative\nLocation: Manhattan, NY

The Personal Lines CSR at Allstate Insurance is ...","Allstate Insurance Personal Lines Customer Service Representative",[594],{"_458":459,"_454":595,"_452":596,"_456":597,"_460":598},"New York","New York, NY, United States, 10261","NY","10261",["B","2810911519"],"Work at National Association of Professional Allstate Agents, Inc.","15 days ago","/jobs/2810911519-allstate-insurance-personal-lines-customer-service-representative","New York, NY, United States","/jobs?keyword=National+Association+of+Professional+Allstate+Agents%2C+Inc.","/jobs?location=New+York%2C+NY%2C+United+States","/jobs?keyword=Allstate+Insurance+Personal+Lines+Customer+Service+Representative","actionData","errors"]