Client Relations Specialist
Resource Facility Solutions, Nashville, TN, United States
Client Relations Specialist Requirements
Customer Relation Experience
Project Management Experience
Janitorial Experience
Quality assurance inspection ability
Ability to train incoming employees
Leadership and employee management experience
Bi-lingual is a plus
Knowledge of Excel, Word, PowerPoint, Email
Must have reliable automobile and insurance
Covid and Flu shots are required
Most importantly a willingness to learn and grow.
Scope of work
Inspection of Client Building to maintain RFS quality standards and contract scope of work.
Provide Customer relations to the customer and resolve issues.
Manage the Independent Contractors including Hiring and termination.
Manage Day porters including hiring, termination, scheduling, and training.
Ensure buildings have proper supplies.
Find new independent contractors and floor contractors to add to the company's choices.
Manage special cleaning projects such as terminals.
Train on Chemicals, bio-hazard and blood pathogens.
Travel to each client building on a weekly basis.
Participate on bid and estimates for special services.
Suggest to clients additional special work.
Customer Relation Experience
Project Management Experience
Janitorial Experience
Quality assurance inspection ability
Ability to train incoming employees
Leadership and employee management experience
Bi-lingual is a plus
Knowledge of Excel, Word, PowerPoint, Email
Must have reliable automobile and insurance
Covid and Flu shots are required
Most importantly a willingness to learn and grow.
Scope of work
Inspection of Client Building to maintain RFS quality standards and contract scope of work.
Provide Customer relations to the customer and resolve issues.
Manage the Independent Contractors including Hiring and termination.
Manage Day porters including hiring, termination, scheduling, and training.
Ensure buildings have proper supplies.
Find new independent contractors and floor contractors to add to the company's choices.
Manage special cleaning projects such as terminals.
Train on Chemicals, bio-hazard and blood pathogens.
Travel to each client building on a weekly basis.
Participate on bid and estimates for special services.
Suggest to clients additional special work.