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Instructional Designer I

Pho Prime, LLC, Phoenix, AZ, United States


We are growing our training and development team and are looking for someone who isdetail-oriented, highly organized, and eager to grow within a fast-paced, operationally focused industry.

The Instructional Designer I supports the development and implementation of training programs that enhance employee performance across field operations, safety, project management, estimating, and corporate functions. This entry-level role collaborates with subject matter experts (SMEs) to design engaging, practical learning solutions aligned with business objectives in a commercial roofing environment.

Key Responsibilities Instructional Design & Development

Assist in designing and developing instructor-led training (ILT), virtual instructor-led training (VILT), eLearning modules, job aids, and field training materials.

Apply basic instructional design principles (e.g., ADDIE or similar frameworks) to create effective learning experiences.

Convert technical roofing and operational content into clear, learner-friendly materials.

Develop assessments, knowledge checks, and evaluation tools to measure learning effectiveness.

Partner with field leaders, safety professionals, estimators, project managers, and operations teams to gather training requirements.

Participate in needs assessments to identify skill gaps and performance improvement opportunities.

Support SME interviews and content documentation.

Learn mew learning management system to upload and maintain training content within the Workday Learning Management System (LMS).

Track training assessments, end of course survey data.

Assist in maintaining content for version control and documentation.

Quality Assurance & Continuous Improvement

Revise materials based on feedback and performance data.

Ensure all training materials align with company branding, safety standards, and operational procedures.

Stay current with instructional design trends and adult learning best practices.

Required Qualifications

Bachelor’s degree in Instructional Design, Education, Human Resources, Organizational Development, Communications, or a related field.

0–2 years of experience in instructional design, training development, or corporate learning (internships applicable).

Basic knowledge of adult learning principles.

Familiarity with authoring tools (e.g., Canva, Camtasia Studio, or similar) is preferred.

Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel).

Strong written and verbal communication skills.

Ability to manage multiple projects and deadlines.

Preferred Qualifications

Experience creating new content for multiple learning modalities using instructional methods to pilot new solutions, and evaluation standards and techniques for developing workforce across the company.

Experience working in construction, manufacturing, skilled trades, or field-based environments (preferred but not required).

Familiarity with LMS platforms.

Strong organizational and time management skills

Collaboration and stakeholder communication

Adaptability in a fast-paced operational environment

Analytical thinking and problem-solving

Commitment to safety and compliance culture

Combination of office and occasional field/site visits.

Will require travel to job sites or branch locations to support training initiatives.

Exposure to construction environments during site visits (appropriate PPE required).

What We Offer:

Competitive wages

Use of company cell phone

Great health insurance options

Medical, dental and vision

401K

Company paid short-term disability.

Company-paid life Insurance

Earned PTO, and more!

“Company“ is an Equal Opportunity Employer

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