Customer Service Specialist - Inbound & Outbound

A call center operation is seeking a Customer Service Representative to manage customer interactions across channels, ensuring satisfaction and retention. The ideal candidate will handle inquiries, de-escalate issues, and maintain account records. A high school diploma or equivalent experience is required, alongside strong customer service and communication skills. Competitive pay with bonuses and 401(k) matching are offered. The workplace promotes a positive culture, requiring a professional attitude and adaptability in a fast-paced environment. #J-18808-Ljbffr