Ticket & Product Sales Agent
Vail Resorts, Manchester, NH, United States
Job Overview
The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department and delivers outstanding guest service while facilitating the sale of activities, tickets, passes, ski & snowboard school lessons, and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts.
Job Details Starting Wage: $20/hr Employment Type: Winter Seasonal 2025/2026 Minimum Age: 18 years or older Housing Availability: No
Application Deadline Applications will be accepted until December 15 2025 or until the positions are filled, whichever comes first.
Job Responsibilities
Work in our contact centers, ski school locations, ticket/pass offices, and throughout our resort to deliver an experience of a lifetime
Communicate with guests via phone and email
Accurately and efficiently explain and process all resort products and services
Complete daily end‑of‑shift POS/register audits
Be part of a fun, professional, caring work environment
Ability to work in a fast‑paced environment while delivering exceptional experiences
Other duties as assigned
Job Requirements
Ability to stand or sit for extended periods of time
Able to work outside in a winter environment
Comfortable working indoors for extended periods of time
High School Diploma
Ability to lift 25 lbs
Must be able to communicate fluently in English
Ability to work weekends and holidays
Ability to maintain a professional presence in the workplace and adhere to our appearance standards
Additional Role Areas
Mountain Activities
Retail Rental operations
Food and Beverage Support
Ticket sales or scanning
Lift Operations
Base Area Operations
Employee Benefits
Ski/Mountain Perks! Free passes for employees, employee‑discounted lift tickets for friends and family, and free ski lessons
More employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
EEO Statement Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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Job Details Starting Wage: $20/hr Employment Type: Winter Seasonal 2025/2026 Minimum Age: 18 years or older Housing Availability: No
Application Deadline Applications will be accepted until December 15 2025 or until the positions are filled, whichever comes first.
Job Responsibilities
Work in our contact centers, ski school locations, ticket/pass offices, and throughout our resort to deliver an experience of a lifetime
Communicate with guests via phone and email
Accurately and efficiently explain and process all resort products and services
Complete daily end‑of‑shift POS/register audits
Be part of a fun, professional, caring work environment
Ability to work in a fast‑paced environment while delivering exceptional experiences
Other duties as assigned
Job Requirements
Ability to stand or sit for extended periods of time
Able to work outside in a winter environment
Comfortable working indoors for extended periods of time
High School Diploma
Ability to lift 25 lbs
Must be able to communicate fluently in English
Ability to work weekends and holidays
Ability to maintain a professional presence in the workplace and adhere to our appearance standards
Additional Role Areas
Mountain Activities
Retail Rental operations
Food and Beverage Support
Ticket sales or scanning
Lift Operations
Base Area Operations
Employee Benefits
Ski/Mountain Perks! Free passes for employees, employee‑discounted lift tickets for friends and family, and free ski lessons
More employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
EEO Statement Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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