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Ticket & Product Sales Agent

Vail Resorts, New York, NY, United States


Ticket and Product Sales Agent - Product Sales & Services (PSS) As part of the PSS Department, you will deliver outstanding guest service while facilitating the sale of activities, tickets, passes, ski & snowboard school lessons, and childcare. You will be the face of Vail Resorts.

Job Specifications

Starting Wage: $20.00/hr

Employment Type: Winter Seasonal 2025/2026

Shift Type: Full Time and Part Time hours available

Minimum Age: At least 14 years of age

Housing Availability: No

Job Responsibilities

Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime.

Communicate with guests via phone and email.

Accurately and efficiently explain and process all resort products and services.

Complete daily end of shift pos/register audits.

Be a part of a fun, professional, caring work environment.

Ability to work in a fast-paced environment while delivering exceptional experiences.

Other duties as assigned.

Job Requirements

Ability to stand or sit for extended periods of time.

Able to work outside in a winter environment.

Comfortable working indoors for extended periods.

High School Diploma.

Ability to lift 25 lbs.

Must be able to communicate fluently in English.

Ability to work weekends and holidays.

Ability to maintain a professional presence in the workplace and adhere to our appearance standards.

Employee Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons.

More employee discounts on lodging, food, gear, and mountain shuttles.

401(k) Retirement Plan.

Employee Assistance Program.

Excellent training and professional development.

Referral Program.

Applications will be accepted until December 15th or until the positions are filled, whichever comes first.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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