Assistant Golf Professional | Full-Time
Hyatt Regency, Austin, TX, United States
Organization- Hyatt Regency Lost Pines Resort & Spa
Join our team as an Assistant Golf Professional and contribute to creating an exceptional golfing experience for our members and guests! The Assistant Golf Professional plays a vital role in the daily operations of the Golf Shop, outside services, and tournament functions. This position requires excellent human and public relations skills to ensure a high level of member and guest satisfaction.
Key Responsibilities
Pro Shop Operations: Perform opening and closing duties, manage tee time scheduling, and address inquiries about golf facilities.
Customer Service: Check in resort guests, public players, and members, ensuring a seamless experience for all.
Instruction: Conduct individual and group golf lessons, fostering skill development and a love for the game.
Staff Supervision: Assist in supervising the Outside Service Staff, emphasizing exceptional member and guest service.
Merchandising: Support all aspects of merchandising, including display setup, organization of goods, and sales.
Tournament Coordination: Aid in the organization and setup of golf tournaments, ensuring smooth execution.
Handicap Management: Assist in managing the Handicap program, maintaining accurate records.
Relationship Building: Develop and maintain positive relationships with members, guests, and colleagues.
Communication: Exhibit excellent written and verbal communication skills.
Professionalism: Maintain a professional image and conduct oneself with integrity at all times.
Commitment to Golf: Demonstrate dedication to the game of golf and a determination to achieve Class A status.
Additional Duties: Perform other duties as directed by management.
Benefits We care for people so they can be their best. Our colleagues enjoy:
Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
Affordable Benefits after 30 days – Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
Healthcare FSA – saves you money for medical expenses
Free Hyatt Room Nights – at Hyatt Hotels around the world for full-time & part-time colleagues
Discounted Room Nights – for you, your friends and your family!
Free Parking – convenient and cost‑free parking for all our associates
Paid Time Off – Take the time you need to recharge and stay healthy
Financial Perks – 401(k) w/ company match & discounted employee stock purchase plan
Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
Employee meals – in our cafeteria for full-time, part-time and on‑call colleagues
Tuition Reimbursement – Further your education with our support.
Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!
Diversity Groups – Join our inclusive and supportive community
Colleague Recognition Programs – Be celebrated for your hard work and dedication.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Minimum of 1-year experience working in the golf industry (pro shop experience preferred)
Currently enrolled as an associate of the PGA of America
Must have a positive attitude and be a team player.
Must be available to work weekends and holidays
Proven experience in golf operations and customer service.
Computer knowledge, including Microsoft platforms, tournament programs, POS, tee time and internet software.
Passion for golf and a commitment to professional growth.
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Key Responsibilities
Pro Shop Operations: Perform opening and closing duties, manage tee time scheduling, and address inquiries about golf facilities.
Customer Service: Check in resort guests, public players, and members, ensuring a seamless experience for all.
Instruction: Conduct individual and group golf lessons, fostering skill development and a love for the game.
Staff Supervision: Assist in supervising the Outside Service Staff, emphasizing exceptional member and guest service.
Merchandising: Support all aspects of merchandising, including display setup, organization of goods, and sales.
Tournament Coordination: Aid in the organization and setup of golf tournaments, ensuring smooth execution.
Handicap Management: Assist in managing the Handicap program, maintaining accurate records.
Relationship Building: Develop and maintain positive relationships with members, guests, and colleagues.
Communication: Exhibit excellent written and verbal communication skills.
Professionalism: Maintain a professional image and conduct oneself with integrity at all times.
Commitment to Golf: Demonstrate dedication to the game of golf and a determination to achieve Class A status.
Additional Duties: Perform other duties as directed by management.
Benefits We care for people so they can be their best. Our colleagues enjoy:
Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
Affordable Benefits after 30 days – Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
Healthcare FSA – saves you money for medical expenses
Free Hyatt Room Nights – at Hyatt Hotels around the world for full-time & part-time colleagues
Discounted Room Nights – for you, your friends and your family!
Free Parking – convenient and cost‑free parking for all our associates
Paid Time Off – Take the time you need to recharge and stay healthy
Financial Perks – 401(k) w/ company match & discounted employee stock purchase plan
Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
Employee meals – in our cafeteria for full-time, part-time and on‑call colleagues
Tuition Reimbursement – Further your education with our support.
Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!
Diversity Groups – Join our inclusive and supportive community
Colleague Recognition Programs – Be celebrated for your hard work and dedication.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Minimum of 1-year experience working in the golf industry (pro shop experience preferred)
Currently enrolled as an associate of the PGA of America
Must have a positive attitude and be a team player.
Must be available to work weekends and holidays
Proven experience in golf operations and customer service.
Computer knowledge, including Microsoft platforms, tournament programs, POS, tee time and internet software.
Passion for golf and a commitment to professional growth.
#J-18808-Ljbffr