Sales Support Specialist
Airgas, Orlando, FL, United States
Job ID: R10085543 – Sales Support Specialist (Open)
Location: Orlando, FL (MD) – Filling medical
How will you CONTRIBUTE and GROW?
We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity.
We are hiring for a Sales Support Specialist in Orlando, FL! We are looking for you!
Hybrid office schedule. Up to 30% travel.
Benefits
Comprehensive Family Benefits: Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
Support for Parents: 14‑week paid child birth benefit to support growing families.
Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
Early Access: Benefits start after just 30 days of employment.
Recruiter: Porschal Ford | porschal.ford-sc@airgas.com | (346) 887-4725
Role Overview The Sales Support Specialist will support the sales representatives and will act as the pricing execution resource for the local areas, facilitate pricing through system requests, monitor price overrides, and support the rollout of price increases. You will also contribute by resolving customer disputes. You will engage in field‑based partnerships and conduct cylinder quality reviews to ensure operational excellence. You will collaborate with local teams by visiting branches to provide hands‑on support and foster alignment across our network.
Key Responsibilities
Maintain excellent internal customer service by assisting sales teams with contract management, equipment sales agreements, price management, and other tasks to support the team.
Produce sales and margin analysis, as well as usage reports to Account Managers on an ad‑hoc basis, utilizing data available in BW (Business Warehouse), PowerBI, and SAP.
Facilitate all special pricing from sales representatives.
Provide comprehensive PSA support and contract review, submit sales deal pricing in PROS (Smart Price Management), and partner with Account Managers and District Managers to coordinate effective price increases.
Prepare business review and performance service reports for account managers to use in sales strategies.
Support the dispute workbench for the designated area, resolving customer issues with pricing through collaboration.
Create new sold‑to accounts and validate account accuracy setup for the area.
Coordinate efforts with the e‑business team to set up customers on Airgas.com.
Proactively identify opportunities to review account pricing and areas where we can further support the account.
Submit and update all contract pricing for designated districts.
Support the sales team with all PPRs (Periodic Price Reviews) for the designated districts.
Required Qualifications
Bachelor’s Degree or equivalent experience.
Valid driver’s license and reliable personal vehicle with insurance coverage.
Proficiency in common email, spreadsheet, word processing, and presentation software.
Effective verbal and written communication skills with a demonstrated ability to build alignment across different departments.
Proven experience supporting sales teams or working within a customer‑centric business environment.
A team‑oriented mindset with the ability to foster understanding when resolving complex pricing or customer disputes.
Excellent skills in building alignment and navigating agreements to meet customer needs.
High‑level presentation and public speaking skills.
Ability to foster understanding and connect with individuals from different backgrounds.
The ability to prioritize multiple tasks in a fast‑paced environment while maintaining an excellent level of support for your colleagues.
Preferred Qualifications
Familiarity with, or a strong desire to learn about, industrial, specialty, and medical gases.
Experience utilizing data tools such as SAP, PowerBI, or similar ERP/Business Warehouse systems to provide insights for the team.
Experience working in a field‑based or branch‑support environment where you’ve enjoyed collaborating with local teams to improve processes.
Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company, is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us‑accommodationrequest@airgas.com.
California Privacy Notice California Privacy Notice
#J-18808-Ljbffr
How will you CONTRIBUTE and GROW?
We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity.
We are hiring for a Sales Support Specialist in Orlando, FL! We are looking for you!
Hybrid office schedule. Up to 30% travel.
Benefits
Comprehensive Family Benefits: Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
Support for Parents: 14‑week paid child birth benefit to support growing families.
Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
Early Access: Benefits start after just 30 days of employment.
Recruiter: Porschal Ford | porschal.ford-sc@airgas.com | (346) 887-4725
Role Overview The Sales Support Specialist will support the sales representatives and will act as the pricing execution resource for the local areas, facilitate pricing through system requests, monitor price overrides, and support the rollout of price increases. You will also contribute by resolving customer disputes. You will engage in field‑based partnerships and conduct cylinder quality reviews to ensure operational excellence. You will collaborate with local teams by visiting branches to provide hands‑on support and foster alignment across our network.
Key Responsibilities
Maintain excellent internal customer service by assisting sales teams with contract management, equipment sales agreements, price management, and other tasks to support the team.
Produce sales and margin analysis, as well as usage reports to Account Managers on an ad‑hoc basis, utilizing data available in BW (Business Warehouse), PowerBI, and SAP.
Facilitate all special pricing from sales representatives.
Provide comprehensive PSA support and contract review, submit sales deal pricing in PROS (Smart Price Management), and partner with Account Managers and District Managers to coordinate effective price increases.
Prepare business review and performance service reports for account managers to use in sales strategies.
Support the dispute workbench for the designated area, resolving customer issues with pricing through collaboration.
Create new sold‑to accounts and validate account accuracy setup for the area.
Coordinate efforts with the e‑business team to set up customers on Airgas.com.
Proactively identify opportunities to review account pricing and areas where we can further support the account.
Submit and update all contract pricing for designated districts.
Support the sales team with all PPRs (Periodic Price Reviews) for the designated districts.
Required Qualifications
Bachelor’s Degree or equivalent experience.
Valid driver’s license and reliable personal vehicle with insurance coverage.
Proficiency in common email, spreadsheet, word processing, and presentation software.
Effective verbal and written communication skills with a demonstrated ability to build alignment across different departments.
Proven experience supporting sales teams or working within a customer‑centric business environment.
A team‑oriented mindset with the ability to foster understanding when resolving complex pricing or customer disputes.
Excellent skills in building alignment and navigating agreements to meet customer needs.
High‑level presentation and public speaking skills.
Ability to foster understanding and connect with individuals from different backgrounds.
The ability to prioritize multiple tasks in a fast‑paced environment while maintaining an excellent level of support for your colleagues.
Preferred Qualifications
Familiarity with, or a strong desire to learn about, industrial, specialty, and medical gases.
Experience utilizing data tools such as SAP, PowerBI, or similar ERP/Business Warehouse systems to provide insights for the team.
Experience working in a field‑based or branch‑support environment where you’ve enjoyed collaborating with local teams to improve processes.
Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company, is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us‑accommodationrequest@airgas.com.
California Privacy Notice California Privacy Notice
#J-18808-Ljbffr