Business Account Manager - Western Region
Digicel, Kissimmee, FL, United States
Job Profile
Business Account Manager
Primary objective of the job
The Business Account Manager will be responsible for managing a set group of customers from our SME segment of our customer base.
In addition to account management, the core objective to this role is to maintain all revenues within the base, manage all issues and escalations from customers, and identify opportunities to grow revenue within the account base.
This is a target based role so achievement of target is essential
Main Duties and Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits and meet their monthly sales quota from their assigned customers.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track monthly sales performance, account based activity and sales pipeline.
To develop and maintain a deep understanding of the full Digicel portfolio of both GSM and ICT solutions.
To maintain a high level of awareness of both local and market trends that could support new business development
Academic qualifications and experience required for job
A track record of high performance against quota
Ability to demonstrate capability for successful account management, GSM sales and ICT sales.
At least 3 years’ experience in Sales or ICT
Functional Skills
Highly motivated, charismatic, confident
ICT subject matter expert
Good communication skills both oral & in writing
Excellent interpersonal skills
Good negotiation skills
Good Planning and Organizational Skills
Excellent networking skills
The ability to persuade and influence others at all levels
Sound business acumen and high integrity
#J-18808-Ljbffr
Primary objective of the job
The Business Account Manager will be responsible for managing a set group of customers from our SME segment of our customer base.
In addition to account management, the core objective to this role is to maintain all revenues within the base, manage all issues and escalations from customers, and identify opportunities to grow revenue within the account base.
This is a target based role so achievement of target is essential
Main Duties and Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits and meet their monthly sales quota from their assigned customers.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track monthly sales performance, account based activity and sales pipeline.
To develop and maintain a deep understanding of the full Digicel portfolio of both GSM and ICT solutions.
To maintain a high level of awareness of both local and market trends that could support new business development
Academic qualifications and experience required for job
A track record of high performance against quota
Ability to demonstrate capability for successful account management, GSM sales and ICT sales.
At least 3 years’ experience in Sales or ICT
Functional Skills
Highly motivated, charismatic, confident
ICT subject matter expert
Good communication skills both oral & in writing
Excellent interpersonal skills
Good negotiation skills
Good Planning and Organizational Skills
Excellent networking skills
The ability to persuade and influence others at all levels
Sound business acumen and high integrity
#J-18808-Ljbffr