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Remote Senior Analyst — Customer Experience & Engagement

ICF, Reston, VA, United States


A global advisory and technology services provider is looking for a Customer Experience Senior Analyst to develop a cybersecurity-focused communication strategy. The role includes managing relationships with external stakeholders and collecting customer feedback for actionable insights. Candidates should have 10 years of experience in customer experience programs, strong presentation skills, and familiarity with analytics tools. The position is based in Reston, Virginia and provides a salary range of $74,090.00 - $125,954.00. #J-18808-Ljbffr