Customer Success Director
AO Globe Life, Madison, WI, United States
AO Globe Life is seeking mission-driven professionals to support veterans and their families through structured virtual benefit consultations. This fully remote opportunity is designed for individuals who want to build meaningful careers while making a positive impact.
Whether you are a veteran, a military spouse, or someone passionate about supporting those who have served, our organization provides the training, mentorship, and systems needed to help you succeed in a flexible and growth-oriented environment.
In this role, you will connect with individuals who have requested information about supplemental benefit programs, schedule virtual consultations, and guide them through their available options.
Key Responsibilities
Connect with veterans and families who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Explain available supplemental life, accident, and health benefit options clearly and professionally
Maintain accurate and compliant digital records
Assist clients with policy updates, questions, and ongoing support
Participate in team development sessions, mentorship programs, and leadership workshops
What We Offer
100% remote work environment for U.S.-based candidates
Flexible scheduling
Warm leads provided — no cold calling or prospecting
Weekly pay via direct deposit
Full training and licensing support
Monthly and quarterly performance bonuses
Opportunities for advancement into leadership roles
Supportive team culture focused on service and collaboration
Ideal Candidates
Strong communicators who can build trust in virtual conversations
Organized, detail-oriented, and self-motivated professionals
Comfortable using digital tools such as Zoom and CRM systems
Background in customer service, consulting, or client support is helpful but not required
Individuals passionate about supporting the veteran community
Requirements
Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam
About AO Globe Life For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran-focused organizations to provide supplemental benefits that help protect the financial security of working families across the United States. Our remote-first organization focuses on service, integrity, and meaningful career opportunities.
Ready to Apply? If you’re interested in building a meaningful, flexible career while supporting those who have served, apply today to learn more about joining our remote team.
#J-18808-Ljbffr
Whether you are a veteran, a military spouse, or someone passionate about supporting those who have served, our organization provides the training, mentorship, and systems needed to help you succeed in a flexible and growth-oriented environment.
In this role, you will connect with individuals who have requested information about supplemental benefit programs, schedule virtual consultations, and guide them through their available options.
Key Responsibilities
Connect with veterans and families who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Explain available supplemental life, accident, and health benefit options clearly and professionally
Maintain accurate and compliant digital records
Assist clients with policy updates, questions, and ongoing support
Participate in team development sessions, mentorship programs, and leadership workshops
What We Offer
100% remote work environment for U.S.-based candidates
Flexible scheduling
Warm leads provided — no cold calling or prospecting
Weekly pay via direct deposit
Full training and licensing support
Monthly and quarterly performance bonuses
Opportunities for advancement into leadership roles
Supportive team culture focused on service and collaboration
Ideal Candidates
Strong communicators who can build trust in virtual conversations
Organized, detail-oriented, and self-motivated professionals
Comfortable using digital tools such as Zoom and CRM systems
Background in customer service, consulting, or client support is helpful but not required
Individuals passionate about supporting the veteran community
Requirements
Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam
About AO Globe Life For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran-focused organizations to provide supplemental benefits that help protect the financial security of working families across the United States. Our remote-first organization focuses on service, integrity, and meaningful career opportunities.
Ready to Apply? If you’re interested in building a meaningful, flexible career while supporting those who have served, apply today to learn more about joining our remote team.
#J-18808-Ljbffr