Business Subject Matter Expert - Level 3
InstantServe LLC, New Hartford, CT, United States
Business Subject Matter Expert - Level 3
Hartford, Connecticut
HYBRID
LOCAL TO
CONNECTICUT ONLY
Job Description:
Subject Matter Experts (SME) are responsible for working alongside the Project Manager and NSM team collectively to plan and execute projects. Applicants are expected to have at least ten years of relevant work experience, ideally in a school or educational agency, managing school nutrition data applications and processes. Experience working in TITAN software ideal. A SME will be able to help plan, direct, administer, and evaluate all aspects of the Nutrition and School Meals (NSM) unit in order to meet educational and nutritional needs.
Evidence that a person would make a valued SME for the project/program would include the ability to: Define procedures or standards, since he/she has the knowledge of what the right or best way to execute a task would be. Define performance objectives and determine acceptable performance levels. Provide recommendations for procedural improvements. Understand the language/terms/jargon in his/her area of expertise Subject Matter Expert's responsibilities:
The responsibilities of the SME are to ensure the facts and details are correct so that the project's/program's deliverable(s) will meet the needs of the stakeholders, legislation, policies, standards, and best practices.
1. Support the definition of processes and policies, supply business rules and procedures, and communicate the contexts in which the rules, processes and polices are applied.
2. Accurately represent their business units' needs to the project team.
3. Obtain or provide approval for changes to rules, processes and policies.
4. Provide input for the design and construction of test cases and scenarios and may also validate executed test results
5. Provide input into and execute user documentation and training material.
6. Test the product(s) or service(s) during the project/program (including user acceptance testing), using and evaluating it for accuracy and usability, providing feedback to the project team.
7. Guide other team members on the project to ensure the content is accurate.
Resolve issues relevant to project deliverable(s) within their area of expertise
Hartford, Connecticut
HYBRID
LOCAL TO
CONNECTICUT ONLY
Job Description:
Subject Matter Experts (SME) are responsible for working alongside the Project Manager and NSM team collectively to plan and execute projects. Applicants are expected to have at least ten years of relevant work experience, ideally in a school or educational agency, managing school nutrition data applications and processes. Experience working in TITAN software ideal. A SME will be able to help plan, direct, administer, and evaluate all aspects of the Nutrition and School Meals (NSM) unit in order to meet educational and nutritional needs.
Evidence that a person would make a valued SME for the project/program would include the ability to: Define procedures or standards, since he/she has the knowledge of what the right or best way to execute a task would be. Define performance objectives and determine acceptable performance levels. Provide recommendations for procedural improvements. Understand the language/terms/jargon in his/her area of expertise Subject Matter Expert's responsibilities:
The responsibilities of the SME are to ensure the facts and details are correct so that the project's/program's deliverable(s) will meet the needs of the stakeholders, legislation, policies, standards, and best practices.
1. Support the definition of processes and policies, supply business rules and procedures, and communicate the contexts in which the rules, processes and polices are applied.
2. Accurately represent their business units' needs to the project team.
3. Obtain or provide approval for changes to rules, processes and policies.
4. Provide input for the design and construction of test cases and scenarios and may also validate executed test results
5. Provide input into and execute user documentation and training material.
6. Test the product(s) or service(s) during the project/program (including user acceptance testing), using and evaluating it for accuracy and usability, providing feedback to the project team.
7. Guide other team members on the project to ensure the content is accurate.
Resolve issues relevant to project deliverable(s) within their area of expertise