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Credit Associate

ASSA ABLOY Entrance Systems, Monroe, NC, United States


ASSA ABLOY Entrance Systems, Pedestrian Door Solutions Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.

Why Join ASSA ABLOY Entrance Systems? At ASSA ABLOY, we offer more than a job — we provide an environment for growth, innovation, and meaningful contributions. Here’s why our team loves being part of ASSA ABLOY:

Enjoy competitive pay, robust health insurance options, and retirement plans. Your well-being matters to us, which is why we also offer PTO, holidays, and additional perks like tuition reimbursement and service awards.

2. Meaningful Impact Your work will directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. Whether you’re solving complex technical challenges or collaborating with contractors, every task helps build safer, more efficient spaces.

We invest in you from day one. We provide well-defined career paths with regular performance reviews and opportunities for promotion. Participate in programs designed to develop your leadership skills and prepare you for management roles. Explore different roles within the company to find the best fit for your skills and interests.

The Role: The entry level Credit Associate is responsible for assisting the overall credit function through support provided to the District Credit Teams as well as the Shared Services Team. The Credit Associate is responsible for expanding their underwriting, collection, and customer service knowledge in preparation of additional responsibilities as assigned.

Key Responsibilities:

Perform underwriting reviews and investigations for determination of credit worthiness on new and existing customers as assigned by Supervisor

Perform collection communications for business accounts at assigned levels

Make recommendations on extension of credit on both unsecured and secured risk as requested

Work closely with Shared Services department

Adherence to documented SLA’s

Perform ad hoc reporting as requested by credit and finance leadership

Communicate regularly with all levels of management and departments

Process lien waivers, various methods of payment, and account adjustments

Field internal & external requests for credit assistance from various sources

Reconcile short pays and Unapplied Cash on branch accounts

Assist with review of lien / bond filing dates to ensure collectability of AR portfolio

Follow up on disputes timely and work with Districts and salesman to resolve

Assist with placement of accounts with collection agencies

Participate in training & education opportunities for next level roles and responsibilities

Performance Measurements

Timely responses & execution and adherence to SLA’s

Cross-functional capability while gaining industry knowledge

Maximization of portfolio performance

Understanding of concepts involving underwriting, analysis, collection practices, and job securitization

Excellent & timely communication to maximize customer experience

What You Will Need:

Analytical financial skills

Excellent communication skills both oral and written

Organizational and Interpersonal skills

Ability to handle stress successfully, manage time and multi-task

Ability to work independently on assigned tasks

Understanding of KPI’s and performance metrics

Ability to work as a team

What We Offer:

Health, dental, and vision plans

401(k) with company matching

Short- and long-term disability, life, and accidental insurance

15 PTO days and 11 paid holidays

Work-Life Balance

Flexible scheduling for when life happens.

Ongoing Training & Recognition

Get up to speed quickly with our structured onboarding process.

Access to online courses to keep your skills sharp and up to date.

Learn from experienced colleagues and industry experts.

Length of Service awards to celebrate your milestones.

ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization. Together, we innovate and create solutions that serve our global community.

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