Personal Lines Account Manager
The Jonus Group, Westerville, OH, United States
Personal Lines Account Manager
An established, service-focused insurance agency is seeking an experienced Personal Lines Account Manager to support a standard personal lines book of business. This role is responsible for A–Z servicing of client accounts, including quoting, renewals, marketing, and ongoing account support. The ideal candidate is detail-oriented, dependable, and committed to delivering a high level of customer service in a collaborative team environment.
Responsibilities
Manage all aspects of personal lines accounts, including quoting, servicing, renewals, and marketing coverage options
Provide A–Z servicing for a book of standard personal lines business
Communicate with carriers to negotiate terms, obtain quotes, and process policy changes
Utilize EZLynx for account documentation and daily workflow management
Respond to client inquiries promptly and resolve coverage, billing, and policy-related issues
Review policies for accuracy and ensure proper coverage placement
Collaborate with internal team members to ensure seamless service delivery and client retention
Qualifications / Requirements
Holds an active P&C (Property and Casualty) insurance license
Minimum 1 year of personal lines account management experience; additional experience preferred
Strong knowledge of personal lines insurance products and coverages
Experience with EZLynx or similar agency management software preferred
Excellent customer service, communication, and interpersonal skills
Strong organizational skills and attention to detail
Ability to work effectively in a team-oriented environment
Compensation Package
Salary range: $45,000 – $55,000 annually
Competitive benefits package
Paid time off
Professional development opportunities
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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Responsibilities
Manage all aspects of personal lines accounts, including quoting, servicing, renewals, and marketing coverage options
Provide A–Z servicing for a book of standard personal lines business
Communicate with carriers to negotiate terms, obtain quotes, and process policy changes
Utilize EZLynx for account documentation and daily workflow management
Respond to client inquiries promptly and resolve coverage, billing, and policy-related issues
Review policies for accuracy and ensure proper coverage placement
Collaborate with internal team members to ensure seamless service delivery and client retention
Qualifications / Requirements
Holds an active P&C (Property and Casualty) insurance license
Minimum 1 year of personal lines account management experience; additional experience preferred
Strong knowledge of personal lines insurance products and coverages
Experience with EZLynx or similar agency management software preferred
Excellent customer service, communication, and interpersonal skills
Strong organizational skills and attention to detail
Ability to work effectively in a team-oriented environment
Compensation Package
Salary range: $45,000 – $55,000 annually
Competitive benefits package
Paid time off
Professional development opportunities
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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