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Residential Retention & Upsell Specialist

Midcontinent, Sioux Falls, SD, United States


A telecommunications company in Sioux Falls is seeking a Customer Retention Representative. This role focuses on retaining customer loyalty by addressing inquiries and providing tailored solutions through inbound and outbound calls. The ideal candidate has experience in sales or customer service, possesses strong communication skills, and is equipped to handle complex customer issues. This position requires working in a call center environment, often outside normal business hours and on weekends. #J-18808-Ljbffr