Customer Success Advocate – Retention & Upsell

A dynamic insurtech startup is seeking a Customer Service Representative in Columbus, Ohio. Your role is to provide exceptional service to customers over the phone, ensuring their satisfaction and loyalty. Responsibilities include addressing concerns, retaining customers, and promoting additional insurance products. The position offers a competitive hourly wage of $19.23 to $20.19 along with benefits like unlimited PTO, stock options, and a modern office environment. The ideal candidate should have at least 1 year of phone-based customer service experience and effective communication skills. #J-18808-Ljbffr