Senior Customer Service Specialist — Retention & Upsell

A leading insurtech startup is looking for a Senior Customer Service Representative to provide exceptional service to customers, focusing on retention and satisfaction. This role involves answering questions and resolving concerns via phone, ensuring a positive experience at Matic. Candidates should have at least a year of customer service experience and excellent communication skills. The position comes with competitive pay, stock options, and unlimited paid time off, located in downtown Columbus, Ohio. #J-18808-Ljbffr