Senior CSR: Retention & Upsell Expert

A leading insurtech startup in Columbus is seeking a Senior Customer Service Representative to ensure customer satisfaction and loyalty. Responsibilities include providing expert guidance over the phone, retaining business from at-risk customers, and articulating the company’s value proposition. Ideal candidates will have a year of customer service experience, effective communication skills, and a passion for helping others. The position offers competitive pay, stock options, and a culture focused on teamwork and career advancement. #J-18808-Ljbffr