Collections Specialist
DYCK-O'NEAL, INC, Dallas, TX, United States
Dyck O’Neal, a Prescott Group organization, played a key role in the 2025 acquisition of Rent Recovery Solutions. Since the acquisition, Rent Recovery has operated under new leadership with a renewed focus on operational discipline, performance accountability, and long-term growth.
This position is based in our Dallas office at Dyck O’Neal, where we manage and support Rent Recovery Solutions operations. We are seeking a high-performing Collector in Dallas to work as part of our Rent Recovery team and support our Atlanta-based staff.
If you’re looking for a place where effort matters, numbers matter, and performance is rewarded, keep reading.
The Role: This is a performance-driven collections role focused on recovering past-due rental balances on behalf of property owners and management companies.
You Will:
Speak with former residents to resolve outstanding rental debts
Negotiate payment arrangements and settlements
Document activity clearly and accurately
Follow compliance standards and call guidelines
Manage a daily call queue with purpose and urgency
This is not a “read a script and hope” environment. This is structured, coached, and metric-based. You will know what success looks like — and you’ll know where you stand.
Who Thrives Here: We are looking for two types of candidates:
Experienced Collectors If you’ve worked in collections before and know how to:
You will have room to perform and grow quickly.
High-Potential New Talent Never worked in collections? That’s okay. If you:
Can handle tough conversations
Like measurable goals
Want income tied to performance
We will train you. Thoroughly.
We care more about mindset than background.
Performance-based incentives
Coaching and leadership support
Growth opportunity within a larger financial services platform
With Prescott Group ownership, this role now sits inside a broader organization with long-term stability and career pathways. We are not a small standalone shop anymore — we are part of a growing national platform.
Culture Shift — What’s Different Now Under new leadership, we are focused on:
Operational efficiency
We are building a team of professionals — not seat-fillers.
What You Bring
Confidence on the phone
Basic computer proficiency
Preferred but not required: Why Join Now You’re joining during a rebuild and growth phase. That means opportunity.
New leadership. New structure. New expectations.
Be part of the team that defines what the next chapter looks like.
If you’re ready to work hard, learn fast, and get paid for performance — apply today.
#J-18808-Ljbffr
This position is based in our Dallas office at Dyck O’Neal, where we manage and support Rent Recovery Solutions operations. We are seeking a high-performing Collector in Dallas to work as part of our Rent Recovery team and support our Atlanta-based staff.
If you’re looking for a place where effort matters, numbers matter, and performance is rewarded, keep reading.
The Role: This is a performance-driven collections role focused on recovering past-due rental balances on behalf of property owners and management companies.
You Will:
Speak with former residents to resolve outstanding rental debts
Negotiate payment arrangements and settlements
Document activity clearly and accurately
Follow compliance standards and call guidelines
Manage a daily call queue with purpose and urgency
This is not a “read a script and hope” environment. This is structured, coached, and metric-based. You will know what success looks like — and you’ll know where you stand.
Who Thrives Here: We are looking for two types of candidates:
Experienced Collectors If you’ve worked in collections before and know how to:
You will have room to perform and grow quickly.
High-Potential New Talent Never worked in collections? That’s okay. If you:
Can handle tough conversations
Like measurable goals
Want income tied to performance
We will train you. Thoroughly.
We care more about mindset than background.
Performance-based incentives
Coaching and leadership support
Growth opportunity within a larger financial services platform
With Prescott Group ownership, this role now sits inside a broader organization with long-term stability and career pathways. We are not a small standalone shop anymore — we are part of a growing national platform.
Culture Shift — What’s Different Now Under new leadership, we are focused on:
Operational efficiency
We are building a team of professionals — not seat-fillers.
What You Bring
Confidence on the phone
Basic computer proficiency
Preferred but not required: Why Join Now You’re joining during a rebuild and growth phase. That means opportunity.
New leadership. New structure. New expectations.
Be part of the team that defines what the next chapter looks like.
If you’re ready to work hard, learn fast, and get paid for performance — apply today.
#J-18808-Ljbffr