Experience Consultant Intern- 2026 Customer and Enterprise Experience Design iX
IBM, Boston, MA, United States
IBM Consulting Internship – Customer and Enterprise Experience Design
A career in IBM Consulting is rooted in long‑term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation for success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that result in ground‑breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long‑term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your role and responsibilities During your internship, you can enhance your knowledge and gain professional experience by working on client projects. This role provides an exceptional opportunity to acquire new skills, gain insights into diverse industries, and embrace novel challenges for your future career. At IBM, we prioritize continuous learning, skill development, and personal growth within a culture of coaching and mentorship. As an intern, you'll experience this culture and could advance to our full‑time Associates program based on results and performance.
Work experiences you could be exposed to
Market Dynamics: Immersing yourself in primary research and collaborating with dynamic teams assisting clients in navigating market trends and refining competitive strategies.
Operational Excellence: Support operational improvement by designing models for a seamless client experience, contributing to heightened efficiency and effectiveness in operational processes.
Stakeholder Engagement: Support workshops, meetings, and interviews to understand and document requirements while collaborating with diverse teams to capture and synthesize essential information.
Project Exposure: Gain hands on experience with transformation teams, enterprise‑wide data integrations, and other initiatives. Contribute to your team's work by translating technical concepts into client‑relevant terms and driving adoption of KPI impact with key client stakeholders.
Open locations
Atlanta, GA
Austin, TX
Chicago, IL
New York, NY
Required education High School Diploma/GED
Preferred education Bachelor's Degree
Required technical and professional expertise
Currently pursuing a university degree with a track‑record of academic success
Strong interpersonal skills that enhance collaboration and relationship building, while also managing dynamic workloads in an agile environment
Have initiative and passion to actively seek new knowledge and improve skills while embracing a growth mindset to assimilate diverse viewpoints
Demonstrate leadership experience and ability to communicate effectively through active listening; while also be willing to adapt and have a readiness to take ownership of tasks and challenges
Interest in one or more of the following types of consulting: strategy, business transformation, or experience.
Willingness to travel as needed
Preferred technical and professional experience
Can understand clients' needs and challenges, applying a creative and logical approach to identify solutions
Demonstrate foundational quantitative analysis skills and ability to develop data‑driven recommendations
A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands
ABOUT BUSINESS UNIT IBM Consulting is IBM’s consulting and global professional services business, with market‑leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM In a world where technology never stands still, we understand the dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships. We strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMer culture is growth‑mindset, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. We are trusted to provide ongoing feedback to help other IBMers grow, and collaborate with colleagues keeping in mind a team‑focused approach that includes different perspectives to drive exceptional outcomes for our customers.
ABOUT IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well‑being
Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long‑term disability coverage, and opportunities for performance‑based salary incentive programs
Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
Training and educational resources on our personalized, AI‑driven learning platform where IBMers can grow skills and obtain industry‑recognized certifications to achieve their career goals
Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
The compensation range and benefits for this position are based on a full‑time schedule for a full calendar year. The salary will vary depending on your job‑related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part‑time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro‑rated for those who start working during the calendar year.
EOE Statement IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Job Details Job Title: Experience Consultant Intern – 2026 Customer and Enterprise Experience Design iX
Date posted: 19-Jan-2026
Job ID: 87622
Locations: Raleigh, Atlanta, Austin, Chicago, New York
Country: United States
Work arrangement: Onsite
Area of work: Consulting
Employment type: Co‑Op (Fixed Term)
Contract type: Internship
Projected Minimum Salary per year: $54,150.00
Projected Maximum Salary per year: $104,500.00
Position type: Internship Up to 100% or 5 days a week (home on weekends – based on project requirements)
Company: International Business Machines Corporation
Shift: General (daytime)
Is this role a commissionable/sales incentive based position? – N/A
#J-18808-Ljbffr
Curiosity and a constant quest for knowledge serve as the foundation for success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that result in ground‑breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long‑term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your role and responsibilities During your internship, you can enhance your knowledge and gain professional experience by working on client projects. This role provides an exceptional opportunity to acquire new skills, gain insights into diverse industries, and embrace novel challenges for your future career. At IBM, we prioritize continuous learning, skill development, and personal growth within a culture of coaching and mentorship. As an intern, you'll experience this culture and could advance to our full‑time Associates program based on results and performance.
Work experiences you could be exposed to
Market Dynamics: Immersing yourself in primary research and collaborating with dynamic teams assisting clients in navigating market trends and refining competitive strategies.
Operational Excellence: Support operational improvement by designing models for a seamless client experience, contributing to heightened efficiency and effectiveness in operational processes.
Stakeholder Engagement: Support workshops, meetings, and interviews to understand and document requirements while collaborating with diverse teams to capture and synthesize essential information.
Project Exposure: Gain hands on experience with transformation teams, enterprise‑wide data integrations, and other initiatives. Contribute to your team's work by translating technical concepts into client‑relevant terms and driving adoption of KPI impact with key client stakeholders.
Open locations
Atlanta, GA
Austin, TX
Chicago, IL
New York, NY
Required education High School Diploma/GED
Preferred education Bachelor's Degree
Required technical and professional expertise
Currently pursuing a university degree with a track‑record of academic success
Strong interpersonal skills that enhance collaboration and relationship building, while also managing dynamic workloads in an agile environment
Have initiative and passion to actively seek new knowledge and improve skills while embracing a growth mindset to assimilate diverse viewpoints
Demonstrate leadership experience and ability to communicate effectively through active listening; while also be willing to adapt and have a readiness to take ownership of tasks and challenges
Interest in one or more of the following types of consulting: strategy, business transformation, or experience.
Willingness to travel as needed
Preferred technical and professional experience
Can understand clients' needs and challenges, applying a creative and logical approach to identify solutions
Demonstrate foundational quantitative analysis skills and ability to develop data‑driven recommendations
A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands
ABOUT BUSINESS UNIT IBM Consulting is IBM’s consulting and global professional services business, with market‑leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM In a world where technology never stands still, we understand the dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships. We strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMer culture is growth‑mindset, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. We are trusted to provide ongoing feedback to help other IBMers grow, and collaborate with colleagues keeping in mind a team‑focused approach that includes different perspectives to drive exceptional outcomes for our customers.
ABOUT IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well‑being
Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long‑term disability coverage, and opportunities for performance‑based salary incentive programs
Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
Training and educational resources on our personalized, AI‑driven learning platform where IBMers can grow skills and obtain industry‑recognized certifications to achieve their career goals
Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
The compensation range and benefits for this position are based on a full‑time schedule for a full calendar year. The salary will vary depending on your job‑related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part‑time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro‑rated for those who start working during the calendar year.
EOE Statement IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Job Details Job Title: Experience Consultant Intern – 2026 Customer and Enterprise Experience Design iX
Date posted: 19-Jan-2026
Job ID: 87622
Locations: Raleigh, Atlanta, Austin, Chicago, New York
Country: United States
Work arrangement: Onsite
Area of work: Consulting
Employment type: Co‑Op (Fixed Term)
Contract type: Internship
Projected Minimum Salary per year: $54,150.00
Projected Maximum Salary per year: $104,500.00
Position type: Internship Up to 100% or 5 days a week (home on weekends – based on project requirements)
Company: International Business Machines Corporation
Shift: General (daytime)
Is this role a commissionable/sales incentive based position? – N/A
#J-18808-Ljbffr