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Customer Service Representative

Surge Staffing, West Chicago, IL, United States


Hours:

7:30AM to 4:30PM Monday-Friday. Onsite. 1 hours lunch break

Job Summary We are seeking a motivated Customer Service Representative / Office Administrator to support our team by processing customer orders, handling inquiries, and performing light administrative tasks. This role requires a self-starter who can work independently with minimal supervision and is eager to learn product details.

Key Responsibilities

Process customer orders accurately and efficiently

Respond to customer inquiries via phone and email

Answer incoming calls professionally

Work within an ERP system to manage orders and customer information

Perform light administrative tasks as needed

Learn wiring product details to support customer service

Requirements

1–3 years of order processing and customer service experience

Strong organizational skills and attention to detail

Ability to work independently with minimal supervision

Excellent communication skills, both verbal and written

Benefits

Competitive pay with opportunity for raise upon permanent hire

Temp-to-hire opportunity available

Professional development and training

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