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Inside Sales and Sales Support

International Media Products, Alpharetta, GA, United States


Job Title:

Inside Sales & Sales Support – Thermal Transfer Ribbons

Company:

International Media Products (IMP)

Employment Type:

Full-Time

International Media Products (IMP), headquartered in Atlanta, Georgia, with a west coast distribution center in Los Angeles, specializes in offering cost-effective, "plug and play" thermal transfer and hot stamp ribbon solutions. Since its establishment in 2013, IMP has been the only vertically integrated manufacturer of thermal transfer ribbons, producing its own PET base film and coating ribbons. With state-of-the-art facilities and highly automated equipment, the company ensures efficient production, stable quality, price competitiveness, and supply assurance. Committed to delivering high-quality products and comprehensive support, IMP partners with resellers to help maximize their ribbon sales and profitability.

Role Description About the Role International Media Products (IMP) is seeking a motivated Inside Sales & Sales Support professional to join our growing team. This role is ideal for someone who thrives in a fast-paced sales environment, enjoys building customer relationships, and has strong organizational skills to support sales operations.

Key Responsibilities

Manage inbound sales inquiries and generate quotes

Support outside sales team with order processing and customer follow-up

Maintain CRM records and customer data accuracy

Coordinate with production, logistics, and customer service teams

Identify upsell and cross-sell opportunities

Assist with reporting, forecasting, and sales analytics

Qualifications

2+ years inside sales, customer service, or sales support experience (B2B preferred)

Strong communication and relationship-building skills

Detail-oriented with excellent organizational ability

Proficiency in CRM systems and Microsoft Office/Google Workspace

Experience in labeling, packaging, or thermal transfer ribbon industry is a plus

What We Offer

Competitive salary + performance incentives

Growth opportunities within a rapidly expanding team

Collaborative and supportive work environment

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