Senior Relationship Manager
EES Agency, Nashville, TN, United States
EES is always looking for strong players to join our team! If this role seems to be a fit for you, please apply.
The Senior Relationship Manager is responsible for the promoting and selling the services of EES to prospects and current clients by developing key growth sales strategies, tactics, and action plans through ensuring full client satisfaction through oversight of client relationship, execution and post event follow up to secure further business (account management).
Roles And Responsibilities
Serve as a spokesperson for the company by establishing and maintaining strong community and vendor relations for the purpose of pursuing and obtaining new clients, and growing current clients
Responsible for generating leads that result in increasing the yearly gross sales of the company by achieving assigned sales goals
Sales calls/emails to prospective clients within his/her assigned market and keeping accurate records and documentation of all conversations and pertinent client information with Viper
Conduct site visits and attends and assists with client events help for solicitation purposes; attends hotel pre convention meetings when requested
Develop plan to complete a proposal based on the needs of client to ensure complete satisfaction with products and services and within the time outlined; ensure that proposal templates/information is accurate and up to date; listen to the prospect or client needs and be able to turn that information into a detailed proposal of services, estimating a proper event management fee and effectively communicating the value proposition, including the proven ability to position services against competitors
Oversee the production of detailed and professional proposals; ensures costing sheets are accurate to products sold
Establish, maintain and continually update records of client activities as well as update individual records client requests, changes, additions and deletions within Viper
Collaborate with the operations manager throughout the planning process to ensure a seamless client experience
After the sale, continues high level personal contact with clients for the purpose of quality control, complete client satisfaction, and to promote repeat business
Attend and give pertinent feedback during weekly Sales meeting
Attend networking opportunities to continue company availability, as well as personal development
Other duties as assigned
Requirements
Minimum of 3+ years experience in a sales driven position, CMP or DMCP desired
Strong listening, negotiation, and presentation skills; maintains an atmosphere of teamwork and builds the external reputation of EES
Effective decision maker; excellent solicitation, negotiation and closing abilities
Complete understanding of the business of events, including budgeting, information processing and formatting, and communications with executive level clients
Outstanding customer service skills
High level of multi-tasking skills and management of multiple programs, proposals and contracts simultaneously
Self-motivated with ability to operate independently, while being able to keep VP of Event Strategy and Sales informed of progress daily/weekly
Strong organizational skills with recognizable attention to detail and creativity; understanding how to organize information for ease of understanding by clients, vendors, peers and supervisor
Clear, concise written and verbal communication skills including proposals
Strong computer skills with hands‑on knowledge of Google (Sheets, Docs, Gmail) and Microsoft Office (Word, Excel, PowerPoint and Outlook); experience with Viper, NetSuite, Canva and ClickUp beneficial but not required
Embodiment of our Core Values:
Powered by People: We build relationships to give meaning and richness to our lives and work
Always Accountable: We do what we say we are going to do
Innovate Until It’s Great: We generate new ideas to create business value
Be the Best: We get it right the first time
Viviendo: We live full, bright lives in and out of work
Must reside in city for sales work Nashville, TN
#J-18808-Ljbffr
The Senior Relationship Manager is responsible for the promoting and selling the services of EES to prospects and current clients by developing key growth sales strategies, tactics, and action plans through ensuring full client satisfaction through oversight of client relationship, execution and post event follow up to secure further business (account management).
Roles And Responsibilities
Serve as a spokesperson for the company by establishing and maintaining strong community and vendor relations for the purpose of pursuing and obtaining new clients, and growing current clients
Responsible for generating leads that result in increasing the yearly gross sales of the company by achieving assigned sales goals
Sales calls/emails to prospective clients within his/her assigned market and keeping accurate records and documentation of all conversations and pertinent client information with Viper
Conduct site visits and attends and assists with client events help for solicitation purposes; attends hotel pre convention meetings when requested
Develop plan to complete a proposal based on the needs of client to ensure complete satisfaction with products and services and within the time outlined; ensure that proposal templates/information is accurate and up to date; listen to the prospect or client needs and be able to turn that information into a detailed proposal of services, estimating a proper event management fee and effectively communicating the value proposition, including the proven ability to position services against competitors
Oversee the production of detailed and professional proposals; ensures costing sheets are accurate to products sold
Establish, maintain and continually update records of client activities as well as update individual records client requests, changes, additions and deletions within Viper
Collaborate with the operations manager throughout the planning process to ensure a seamless client experience
After the sale, continues high level personal contact with clients for the purpose of quality control, complete client satisfaction, and to promote repeat business
Attend and give pertinent feedback during weekly Sales meeting
Attend networking opportunities to continue company availability, as well as personal development
Other duties as assigned
Requirements
Minimum of 3+ years experience in a sales driven position, CMP or DMCP desired
Strong listening, negotiation, and presentation skills; maintains an atmosphere of teamwork and builds the external reputation of EES
Effective decision maker; excellent solicitation, negotiation and closing abilities
Complete understanding of the business of events, including budgeting, information processing and formatting, and communications with executive level clients
Outstanding customer service skills
High level of multi-tasking skills and management of multiple programs, proposals and contracts simultaneously
Self-motivated with ability to operate independently, while being able to keep VP of Event Strategy and Sales informed of progress daily/weekly
Strong organizational skills with recognizable attention to detail and creativity; understanding how to organize information for ease of understanding by clients, vendors, peers and supervisor
Clear, concise written and verbal communication skills including proposals
Strong computer skills with hands‑on knowledge of Google (Sheets, Docs, Gmail) and Microsoft Office (Word, Excel, PowerPoint and Outlook); experience with Viper, NetSuite, Canva and ClickUp beneficial but not required
Embodiment of our Core Values:
Powered by People: We build relationships to give meaning and richness to our lives and work
Always Accountable: We do what we say we are going to do
Innovate Until It’s Great: We generate new ideas to create business value
Be the Best: We get it right the first time
Viviendo: We live full, bright lives in and out of work
Must reside in city for sales work Nashville, TN
#J-18808-Ljbffr