Delta Vacations, Manager Sales Insights and Development
Delta Air Lines, Inc., Atlanta, GA, United States
How you’ll help us Keep Climbing (overview & key responsibilities)
BE PART OF A TEAM THAT DELIVERS AN END-TO-END JOURNEY OF ELEVATED EXPERIENCES
Delta Vacations, a Delta Air Lines company, is seeking a Manager, Sales Insights & Development, responsible for shaping, leading and optimizing sales analytics, in addition to contract coordination and sales development efforts. This role will report directly to Crystal Chapman (Director, Commercial Strategy).
HOW YOU WILL HELP US DELIVER EXPERIENCES THAT MATTER (OVERVIEW & KEY RESPONSIBILITIES) This instrumental leader will help to set the vision for and lead a team in developing metrics, reporting tools, and data analysis enabling strategic decisions that directly impact our company’s success. The ideal candidate is a results-focused leader with a strong analytical background. They have a strategic mindset, communicate effectively, and collaborate well with internal and external partners to drive profit growth and strategic alignment with business goals.
We are in search of a leader, who is passionate about people, culture and driving results and who embraces diversity of people, perspectives, and styles. Be part of a culture where teamwork, diversity and creative thinking are celebrated; a company passionate about delivering experiences that matter.
WHAT ELSE WILL YOU BE DOING (ESSENTIAL FUNCTIONS)
Manage contract administration for all agencies’ agreements. Develop and maintain commission structures and internal/external incentive programs and performance tracking.
Lead the development and innovation of reporting and analytics tools providing insights to internal teams and external partners to drive performance
Drive performance based on key metrics such as revenue contribution, engagement, and growth potential.
Monitor industry, agency, and partner performance trends to identify risks or opportunities with actionable recommendations.
Drive collaboration with field sales team to maximize opportunities. Build and maintain strong relationships with key stakeholders in product, sales, revenue management, IT finance, and legal teams to align partner strategies with business goals.
Deliver clear insights on strategic initiatives and compelling business cases to leadership to shape the business.
Mentor and coach a team to deliver tools and insights to support the product and sales organizations while developing a positive team culture.
OTHER DUTIES:
Regularly evaluate processes and make recommendations for enhancements.
Follow all corporate and departmental policies/procedures and applicable governmental regulations.
Other duties and responsibilities as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
CORE PROFICIENCIES:
Ability to communicate with management and staff effectively and professionally as well as demonstrate sound judgement/reasoning skills.
Must have strong organizational and analytical skills.
Must demonstrate a strong attention to detail.
Ability to priority and successfully manage multiple, complex projects/deadlines simultaneously with a strong attention to detail.
Ability to build collaborative relationships.
Ability to handle complex issues.
This full-time position is located at Delta Vacations Headquarters in Atlanta, Georgia. In addition to the ongoing career and compensation advancement opportunities, we are proud to offer a competitive benefits package which includes medical, dental and vision coverage options. Other benefits include 401(K), paid vacation, paid holidays, and personal time off. In partnership with Delta Air Lines, we also offer air travel privileges and low-cost vacation opportunities.
SALARY $64,178 – $110,562 annually
WORK ENVIRONMENT Delta Vacations Corporate Headquarters, Atlanta, Georgia
POSITION TYPE/STANDARD SCHEDULE Full-Time, Monday through Friday; 8:30 a.m. to 5 p.m. Occasional evening and weekend may be required as job duties demand.
TRAVEL Domestic travel may be required to fulfill assigned responsibilities.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What you need to succeed (minimum qualifications)
Bachelor’s degree from four-year college or university; or equivalent work experience; or equivalent combination of education and experience
3 years of professional experience in business. development, analysis, strategy, or related field.
3 years of management/supervisor role experience required.
Strong analytical skills with the ability to interpret data and metrics.
Outstanding communication and interpersonal skills, with a knack for building relationships.
Results oriented and capable of meeting or exceeding deadlines with keen attention to detail and follow through.
Proven ability to efficiently navigate ambiguous business problems with undefined outcomes.
Ability to navigate complex industry landscapes and advocate for commercial improvements.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
Experience in travel industry, partner engagement, or sales functions preferred.
Experience with PowerBI, Tableau, SAS, SQL or similar tools preferred.
Benefits and Perks to Help You Keep Climbing Delta Vacations values care, integrity, resilience, servant leadership, and collaboration. Our employees are an important key to our success. Join us to explore a career, see the world, and enjoy great compensation and benefits.
Competitive salary, profit-sharing program, recognition, and performance incentives.
401(k) with generous company contributions up to 5%.
Paid time off including vacation, holidays, paid personal time, birthing parent, and parental leave.
Comprehensive health benefits including medical, dental, vision, short/long term disability, and life benefits.
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
We offer comprehensive wellbeing programs to support your overall health, including an employee assistance program, free financial mentoring, and abundant mental health resources.
Domestic and International space-available flight privileges for employees and eligible family members.
Career development programs to achieve your long-term career goals.
Access to more than 500 discounts, specialty savings, and voluntary benefits through Delta Perks such as car and hotel rentals, Delta Vacations Packages, auto, home, and pet insurance, legal services, and childcare.
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affinitative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here
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Delta Vacations, a Delta Air Lines company, is seeking a Manager, Sales Insights & Development, responsible for shaping, leading and optimizing sales analytics, in addition to contract coordination and sales development efforts. This role will report directly to Crystal Chapman (Director, Commercial Strategy).
HOW YOU WILL HELP US DELIVER EXPERIENCES THAT MATTER (OVERVIEW & KEY RESPONSIBILITIES) This instrumental leader will help to set the vision for and lead a team in developing metrics, reporting tools, and data analysis enabling strategic decisions that directly impact our company’s success. The ideal candidate is a results-focused leader with a strong analytical background. They have a strategic mindset, communicate effectively, and collaborate well with internal and external partners to drive profit growth and strategic alignment with business goals.
We are in search of a leader, who is passionate about people, culture and driving results and who embraces diversity of people, perspectives, and styles. Be part of a culture where teamwork, diversity and creative thinking are celebrated; a company passionate about delivering experiences that matter.
WHAT ELSE WILL YOU BE DOING (ESSENTIAL FUNCTIONS)
Manage contract administration for all agencies’ agreements. Develop and maintain commission structures and internal/external incentive programs and performance tracking.
Lead the development and innovation of reporting and analytics tools providing insights to internal teams and external partners to drive performance
Drive performance based on key metrics such as revenue contribution, engagement, and growth potential.
Monitor industry, agency, and partner performance trends to identify risks or opportunities with actionable recommendations.
Drive collaboration with field sales team to maximize opportunities. Build and maintain strong relationships with key stakeholders in product, sales, revenue management, IT finance, and legal teams to align partner strategies with business goals.
Deliver clear insights on strategic initiatives and compelling business cases to leadership to shape the business.
Mentor and coach a team to deliver tools and insights to support the product and sales organizations while developing a positive team culture.
OTHER DUTIES:
Regularly evaluate processes and make recommendations for enhancements.
Follow all corporate and departmental policies/procedures and applicable governmental regulations.
Other duties and responsibilities as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
CORE PROFICIENCIES:
Ability to communicate with management and staff effectively and professionally as well as demonstrate sound judgement/reasoning skills.
Must have strong organizational and analytical skills.
Must demonstrate a strong attention to detail.
Ability to priority and successfully manage multiple, complex projects/deadlines simultaneously with a strong attention to detail.
Ability to build collaborative relationships.
Ability to handle complex issues.
This full-time position is located at Delta Vacations Headquarters in Atlanta, Georgia. In addition to the ongoing career and compensation advancement opportunities, we are proud to offer a competitive benefits package which includes medical, dental and vision coverage options. Other benefits include 401(K), paid vacation, paid holidays, and personal time off. In partnership with Delta Air Lines, we also offer air travel privileges and low-cost vacation opportunities.
SALARY $64,178 – $110,562 annually
WORK ENVIRONMENT Delta Vacations Corporate Headquarters, Atlanta, Georgia
POSITION TYPE/STANDARD SCHEDULE Full-Time, Monday through Friday; 8:30 a.m. to 5 p.m. Occasional evening and weekend may be required as job duties demand.
TRAVEL Domestic travel may be required to fulfill assigned responsibilities.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What you need to succeed (minimum qualifications)
Bachelor’s degree from four-year college or university; or equivalent work experience; or equivalent combination of education and experience
3 years of professional experience in business. development, analysis, strategy, or related field.
3 years of management/supervisor role experience required.
Strong analytical skills with the ability to interpret data and metrics.
Outstanding communication and interpersonal skills, with a knack for building relationships.
Results oriented and capable of meeting or exceeding deadlines with keen attention to detail and follow through.
Proven ability to efficiently navigate ambiguous business problems with undefined outcomes.
Ability to navigate complex industry landscapes and advocate for commercial improvements.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
Experience in travel industry, partner engagement, or sales functions preferred.
Experience with PowerBI, Tableau, SAS, SQL or similar tools preferred.
Benefits and Perks to Help You Keep Climbing Delta Vacations values care, integrity, resilience, servant leadership, and collaboration. Our employees are an important key to our success. Join us to explore a career, see the world, and enjoy great compensation and benefits.
Competitive salary, profit-sharing program, recognition, and performance incentives.
401(k) with generous company contributions up to 5%.
Paid time off including vacation, holidays, paid personal time, birthing parent, and parental leave.
Comprehensive health benefits including medical, dental, vision, short/long term disability, and life benefits.
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
We offer comprehensive wellbeing programs to support your overall health, including an employee assistance program, free financial mentoring, and abundant mental health resources.
Domestic and International space-available flight privileges for employees and eligible family members.
Career development programs to achieve your long-term career goals.
Access to more than 500 discounts, specialty savings, and voluntary benefits through Delta Perks such as car and hotel rentals, Delta Vacations Packages, auto, home, and pet insurance, legal services, and childcare.
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affinitative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here
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