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Sales Administrator

Allstar Services, Fargo, ND, United States


Job Summary The Sales Administrator provides administrative and operational support to the Sales & Marketing team at Allstar Services Fargo. This role ensures accurate data management, handles inbound communications, supports marketing initiatives, and maintains CRM systems. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced environment.

Essential Duties and Responsibilities Phone & Customer Support

Manage inbound and outbound sales calls

Answer customer inquiries and direct calls appropriately

Schedule appointments and follow up on leads

Provide basic customer support and gather information

Maintain call logs and report call trends

Marketing Support

Assist with planning and executing marketing campaigns and events

Coordinate social media posts and content calendars

Prepare marketing materials (emails, brochures, etc.)

Conduct market research and analyze campaign performance

Support lead generation efforts

Experience with Google Analytics, Mailchimp, or Canva is a plus

Sales Administration & CRM Management

Prepare sales reports and organize sales meetings

Maintain contracts, proposals, and sales documentation

Update and maintain CRM system data accuracy

Assist with system updates and basic troubleshooting

Monitor sales pipelines and assist with forecasting

Lead Management

Enter and track leads from website, events, and inbound calls

Qualify and assign leads to sales representatives

Maintain database accuracy and perform regular cleanup

Track lead conversion rates and generate reports

Qualifications

2+ years of experience in sales administration, marketing, or a related role OR a degree in sales, marketing, business administration, or related field (candidates with either experience or education are encouraged to apply)

Proficiency in CRM software and Microsoft Office (Excel, Word, PowerPoint)

Strong verbal and written communication skills

Strong organizational and multitasking abilities

Detail-oriented with problem-solving skills

Ability to work independently and as part of a team

Compensation & Benefits

Salary up to $65,000 plus bonuses

Competitive benefits package

Professional growth opportunities

Full-time, in-person position

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