Inside Sales Account Manager
Riverhawk Industrial Supply, Mulberry, FL, United States
Riverhawk Industrial Supply, established in 1980 and rebranded in 2019, is a leading provider of industrial supplies and specialty tools. We support customers in industries such as power plants, manufacturing, shipbuilding, construction, and maintenance.
Role Description We are looking for an Account Manager to join the Riverhawk team. This is an opportunity to join a well-established local company, and contribute to the success of the business through supporting the customers who depend on us for industrial supplies. As an Account Manager you will play a vital role in helping our customers quote and place orders, and supporting customer requests related to their orders via phone and email interactions.
Key Responsibilities
Support requests for quotes from customers which includes preparing quotes, incorporating feedback from customers, and converting quotes to sales orders
Research products for customers and ask appropriate questions to ensure we are helping them buy the right item
Review inventory needs to fill orders and generate procurement orders for special non-stock items when needed
Work with Account Executives to build strong relationships with accounts and foster growth
Emphasis on serving existing customers; no cold calling
Job Qualifications
Strong customer service/support skills (e.g., empathy, care, going above and beyond for customers)
Excellent written and oral communication skills
Ability to build rapport and relationships with customers
Extremely detailed-oriented; able to capture and keep track of key information
Strong work ethic and ability to self-motivate to complete tasks
Self-directed while demonstrating time management and multi-tasking skills
Organized, flexible and able to appropriately prioritize competing priorities
Sound decision making skills with the ability to navigate through ambiguity
Ability to work under pressure and meet tight deadlines in a fast-paced work environment
Strong technical skills with proficiency or the ability to become proficient in Microsoft Word, Excel, Power Point, Outlook, Notion, Slack and Inform
Team player who brings a positive attitude
Preferred qualifications
Demonstrated success in prior customer service, customer support or sales role
Existing knowledge of industrial tools and consumables, metalworking, or welding
Requirements A high school diploma is required and a four-year degree is preferred. Applicants must consent to a background check and drug screening. Physical requirements include lifting 25lbs., climbing ladders, and standing for long periods.
Schedule and Compensation This full-time, hourly position offers an approximate annual salary of $45,000 - $65,000. The typical schedule will be Monday- Friday 8am-5pm at our Mulberry, FL location.
#J-18808-Ljbffr
Role Description We are looking for an Account Manager to join the Riverhawk team. This is an opportunity to join a well-established local company, and contribute to the success of the business through supporting the customers who depend on us for industrial supplies. As an Account Manager you will play a vital role in helping our customers quote and place orders, and supporting customer requests related to their orders via phone and email interactions.
Key Responsibilities
Support requests for quotes from customers which includes preparing quotes, incorporating feedback from customers, and converting quotes to sales orders
Research products for customers and ask appropriate questions to ensure we are helping them buy the right item
Review inventory needs to fill orders and generate procurement orders for special non-stock items when needed
Work with Account Executives to build strong relationships with accounts and foster growth
Emphasis on serving existing customers; no cold calling
Job Qualifications
Strong customer service/support skills (e.g., empathy, care, going above and beyond for customers)
Excellent written and oral communication skills
Ability to build rapport and relationships with customers
Extremely detailed-oriented; able to capture and keep track of key information
Strong work ethic and ability to self-motivate to complete tasks
Self-directed while demonstrating time management and multi-tasking skills
Organized, flexible and able to appropriately prioritize competing priorities
Sound decision making skills with the ability to navigate through ambiguity
Ability to work under pressure and meet tight deadlines in a fast-paced work environment
Strong technical skills with proficiency or the ability to become proficient in Microsoft Word, Excel, Power Point, Outlook, Notion, Slack and Inform
Team player who brings a positive attitude
Preferred qualifications
Demonstrated success in prior customer service, customer support or sales role
Existing knowledge of industrial tools and consumables, metalworking, or welding
Requirements A high school diploma is required and a four-year degree is preferred. Applicants must consent to a background check and drug screening. Physical requirements include lifting 25lbs., climbing ladders, and standing for long periods.
Schedule and Compensation This full-time, hourly position offers an approximate annual salary of $45,000 - $65,000. The typical schedule will be Monday- Friday 8am-5pm at our Mulberry, FL location.
#J-18808-Ljbffr