Swedish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.
Next Job Abroad, Brockport, NY, United States
Elevate your career with Next Job Abroad as a Swedish Speaking Customer Support Agent in the bustling iGaming industry in Malta! This is a remarkable opportunity to leverage your language skills and customer service expertise while soaking up the sun on a beautiful Mediterranean island. In this role, you will be a key player in providing stellar support to our Swedish-speaking customers, ensuring they enjoy an exceptional gaming experience.
As a Customer Support Agent, you will respond to inquiries, troubleshoot issues, and guide players through our exciting range of gaming offerings. If you are energetic, knowledgeable, and committed to providing outstanding service, we'd love to welcome you aboard. Plus, our relocation package makes moving to Malta easier than ever!
Responsibilities
Provide excellent customer support via chat, email, and phone to Swedish-speaking clients
Effectively address and resolve customer queries and concerns
Offer guidance to customers about our products and services to enhance their gaming experience
Work alongside your team to maintain the highest standards of service quality
Document customer interactions accurately in our CRM system
Retrieve and relay customer feedback to assist in improving services
Engage in training programs to enhance your product knowledge and service delivery skills
Requirements
Fluency in Swedish and a strong command of English; additional languages are valued
Prior experience in customer service or a similar environment is preferred
Strong communication and interpersonal skills with a commitment to customer satisfaction
Able to multitask and thrive in a fast-paced work environment
Experience with CRM systems and customer support tools is an advantage
Willingness to relocate to Malta and explore a vibrant new culture
A passion for gaming and familiarity with the iGaming industry is a tremendous asset
Benefits
Career growth opportunities in a renowned iGaming company
International & diverse work environment
Competitive performance bonuses
Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
Hybrid working setup
Yearly salary €26.000 excluding bonuses.
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Work for a Great Place to Work-Certified Company
Relocation package (reviewed case by case)
This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
#J-18808-Ljbffr
As a Customer Support Agent, you will respond to inquiries, troubleshoot issues, and guide players through our exciting range of gaming offerings. If you are energetic, knowledgeable, and committed to providing outstanding service, we'd love to welcome you aboard. Plus, our relocation package makes moving to Malta easier than ever!
Responsibilities
Provide excellent customer support via chat, email, and phone to Swedish-speaking clients
Effectively address and resolve customer queries and concerns
Offer guidance to customers about our products and services to enhance their gaming experience
Work alongside your team to maintain the highest standards of service quality
Document customer interactions accurately in our CRM system
Retrieve and relay customer feedback to assist in improving services
Engage in training programs to enhance your product knowledge and service delivery skills
Requirements
Fluency in Swedish and a strong command of English; additional languages are valued
Prior experience in customer service or a similar environment is preferred
Strong communication and interpersonal skills with a commitment to customer satisfaction
Able to multitask and thrive in a fast-paced work environment
Experience with CRM systems and customer support tools is an advantage
Willingness to relocate to Malta and explore a vibrant new culture
A passion for gaming and familiarity with the iGaming industry is a tremendous asset
Benefits
Career growth opportunities in a renowned iGaming company
International & diverse work environment
Competitive performance bonuses
Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
Hybrid working setup
Yearly salary €26.000 excluding bonuses.
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Work for a Great Place to Work-Certified Company
Relocation package (reviewed case by case)
This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
#J-18808-Ljbffr