Norwegian Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.
Next Job Abroad, Wind Lake, WI, United States
Join Next Job Abroad as a Norwegian Speaking Customer Support Agent in the exhilarating world of iGaming in Malta! This position offers a unique opportunity to combine your customer service skills with your passion for gaming, all while enjoying life on a beautiful Mediterranean island. As a vital member of our support team, you will assist Norwegian‑speaking players, ensuring they have a seamless and enjoyable gaming experience.
Your role as a Customer Support Agent includes addressing customer inquiries, troubleshooting issues, and providing informative guidance across multiple communication channels. If you are friendly, communicative, and service‑oriented, this could be the perfect role for you. Plus, we provide a relocation package to help you settle into your new life in Malta!
Responsibilities
Deliver exceptional customer support via chat, email, and phone to Norwegian‑speaking clients
Resolve customer queries and issues in a timely and professional manner
Inform and educate customers about our products and gaming services
Collaborate effectively with team members to maintain high service standards
Document and track customer interactions using our CRM system
Gather and report customer feedback to assist in service enhancements
Engage in ongoing training to improve service skills and product knowledge
Requirements
Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus
Previous experience in customer support or a related field is advantageous
Excellent communication and interpersonal skills with a strong focus on customer satisfaction
Ability to multitask and remain calm under pressure
Familiarity with CRM software and customer support platforms is desirable
Willingness to relocate to Malta and embrace a new culture
A passion for gaming and understanding of the iGaming sector is a significant advantage
Benefits
Career growth opportunities in a renowned iGaming company
International & diverse work environment
Competitive performance bonuses
Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
Yearly salary €26.000 excluding bonuses.
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Work for a Great Place to Work-Certified Company
Relocation package (reviewed case by case)
This is more than just a job, it’s an opportunity to build a strong career, represent a world‑renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
#J-18808-Ljbffr
Your role as a Customer Support Agent includes addressing customer inquiries, troubleshooting issues, and providing informative guidance across multiple communication channels. If you are friendly, communicative, and service‑oriented, this could be the perfect role for you. Plus, we provide a relocation package to help you settle into your new life in Malta!
Responsibilities
Deliver exceptional customer support via chat, email, and phone to Norwegian‑speaking clients
Resolve customer queries and issues in a timely and professional manner
Inform and educate customers about our products and gaming services
Collaborate effectively with team members to maintain high service standards
Document and track customer interactions using our CRM system
Gather and report customer feedback to assist in service enhancements
Engage in ongoing training to improve service skills and product knowledge
Requirements
Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus
Previous experience in customer support or a related field is advantageous
Excellent communication and interpersonal skills with a strong focus on customer satisfaction
Ability to multitask and remain calm under pressure
Familiarity with CRM software and customer support platforms is desirable
Willingness to relocate to Malta and embrace a new culture
A passion for gaming and understanding of the iGaming sector is a significant advantage
Benefits
Career growth opportunities in a renowned iGaming company
International & diverse work environment
Competitive performance bonuses
Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
Yearly salary €26.000 excluding bonuses.
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Work for a Great Place to Work-Certified Company
Relocation package (reviewed case by case)
This is more than just a job, it’s an opportunity to build a strong career, represent a world‑renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
#J-18808-Ljbffr