Senior Manager, Global Sales Operations
Omada Search, Cary, NC, United States
We are seeking a
Senior Global Commercial Excellence Manager
(Global Sales Operations) to lead high-impact initiatives that strengthen commercial performance across sales, marketing, and go-to-market operations. This role will spearhead transformational programs across commercial technologies, reporting and analytics, and GTM execution—driving better decision-making, operational efficiency, and revenue outcomes.
This is a highly cross-functional role, partnering closely with Commercial, Marketing, IT/Data, Finance, and regional leadership teams to design, implement, and scale commercial excellence capabilities across the organization.
Key Responsibilities
Commercial Excellence Strategy & Execution Lead commercial excellence initiatives aligned to strategic business priorities.
Ensure commercial data, reporting, and analytics projects are executed effectively and adopted across teams.
Partner with global and regional stakeholders to deliver consistent, scalable solutions.
Cross-Functional Leadership Lead and influence cross-functional teams across Commercial, Marketing, IT/Data, and Finance.
Facilitate alignment, communication, and execution across complex, multi-stakeholder initiatives.
Analytics, Reporting & Insights Drive the development and enhancement of dashboards and reporting tools for commercial performance metrics.
Define and track KPIs, customer segmentation, and performance measures in partnership with Finance, IT, and Commercial teams.
Champion BI solutions (e.g., Power BI) to enable data-driven decision-making.
Change Management & Adoption Lead change management and adoption strategies for new commercial tools, reporting, and analytics solutions.
Serve as the primary point of contact for project updates, risks, and stakeholder communications.
Innovation & Continuous Improvement Identify opportunities to improve commercial processes, automation, and reporting efficiency.
Implement best practices to enhance operational effectiveness and scalability.
Develop data-driven recommendations and prioritized roadmaps for future commercial capabilities.
Project Management & Governance Monitor project timelines, budgets, risks, and outcomes.
Prepare executive-ready updates and presentations for senior stakeholders.
Qualifications Bachelor’s degree in Business, Marketing, Analytics, or a related field (Master’s preferred).
10+ years of experience in commercial excellence, sales operations, revenue operations, analytics, or related roles.
Strong experience with commercial technologies, CRM systems (Microsoft Dynamics preferred), and marketing data.
Deep expertise in BI and reporting tools (Power BI strongly preferred).
Proven ability to lead cross-functional initiatives and influence without direct authority.
Exceptional analytical, problem-solving, and critical-thinking skills.
Strong communication, presentation, and stakeholder management capabilities.
Why This Role This is a high-visibility role with the opportunity to shape how commercial teams operate, make decisions, and execute at scale. Ideal for a strategic, data-driven leader who enjoys building structure, driving adoption, and delivering measurable business impact.
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Senior Global Commercial Excellence Manager
(Global Sales Operations) to lead high-impact initiatives that strengthen commercial performance across sales, marketing, and go-to-market operations. This role will spearhead transformational programs across commercial technologies, reporting and analytics, and GTM execution—driving better decision-making, operational efficiency, and revenue outcomes.
This is a highly cross-functional role, partnering closely with Commercial, Marketing, IT/Data, Finance, and regional leadership teams to design, implement, and scale commercial excellence capabilities across the organization.
Key Responsibilities
Commercial Excellence Strategy & Execution Lead commercial excellence initiatives aligned to strategic business priorities.
Ensure commercial data, reporting, and analytics projects are executed effectively and adopted across teams.
Partner with global and regional stakeholders to deliver consistent, scalable solutions.
Cross-Functional Leadership Lead and influence cross-functional teams across Commercial, Marketing, IT/Data, and Finance.
Facilitate alignment, communication, and execution across complex, multi-stakeholder initiatives.
Analytics, Reporting & Insights Drive the development and enhancement of dashboards and reporting tools for commercial performance metrics.
Define and track KPIs, customer segmentation, and performance measures in partnership with Finance, IT, and Commercial teams.
Champion BI solutions (e.g., Power BI) to enable data-driven decision-making.
Change Management & Adoption Lead change management and adoption strategies for new commercial tools, reporting, and analytics solutions.
Serve as the primary point of contact for project updates, risks, and stakeholder communications.
Innovation & Continuous Improvement Identify opportunities to improve commercial processes, automation, and reporting efficiency.
Implement best practices to enhance operational effectiveness and scalability.
Develop data-driven recommendations and prioritized roadmaps for future commercial capabilities.
Project Management & Governance Monitor project timelines, budgets, risks, and outcomes.
Prepare executive-ready updates and presentations for senior stakeholders.
Qualifications Bachelor’s degree in Business, Marketing, Analytics, or a related field (Master’s preferred).
10+ years of experience in commercial excellence, sales operations, revenue operations, analytics, or related roles.
Strong experience with commercial technologies, CRM systems (Microsoft Dynamics preferred), and marketing data.
Deep expertise in BI and reporting tools (Power BI strongly preferred).
Proven ability to lead cross-functional initiatives and influence without direct authority.
Exceptional analytical, problem-solving, and critical-thinking skills.
Strong communication, presentation, and stakeholder management capabilities.
Why This Role This is a high-visibility role with the opportunity to shape how commercial teams operate, make decisions, and execute at scale. Ideal for a strategic, data-driven leader who enjoys building structure, driving adoption, and delivering measurable business impact.
#J-18808-Ljbffr