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Inside Sales Operations Support Manager

BrainWorks, Sandy Springs, GA, United States


BrainWorks is partnering with a leading heavy‑duty industrial equipment distributor to place a

Sales Operations Manager . This high‑impact role is responsible for driving operational excellence, commercial discipline, and deal execution performance across the Machine Sales organization in Georgia. The organization is investing in a strong commercial operations leader who can bring structure, pricing rigor, and performance visibility to a complex, multi‑branch sales environment. This role sits at the center of revenue execution — owning quoting strategy, pricing governance, margin protection, and sales performance analytics.

Reporting to the Machine Sales Commercial Manager, this individual will serve as the operational backbone of Machine Sales, partnering cross‑functionally to improve forecast accuracy, accelerate deal velocity, and ensure profitable growth across the state.

What You Will Be Doing As

Sales Operations Manager , you will operate at the intersection of strategy and execution — ensuring the sales organization has the structure, insights, and support needed to win complex equipment deals profitably. This role blends commercial judgment with operational leadership. You will guide pricing and deal structure, strengthen sales process discipline, and improve data visibility to drive smarter decision‑making. Key focus areas include:

Elevating centralized quoting and pricing accuracy

Protecting gross margin through disciplined deal structuring

Improving funnel visibility and forecast reliability

Driving operational efficiency across multi‑region sales teams

Leveraging analytics to improve execution, accountability, and profitability

Major Tasks, Responsibilities & Key Accountabilities

Develop and implement structured quoting and pricing processes aligned with corporate margin objectives

Support Regional Sales Managers with deal strategy, pricing guidance, and commercial recommendations

Partner cross‑functionally to ensure alignment across sales, service, parts, and finance

Improve pipeline transparency, forecasting discipline, and sales velocity

Support complex customer pursuits, ensuring speed and accuracy without sacrificing profitability

Deal Governance & Margin Management

Review, structure, and approve equipment deals to protect gross profit

Deploy OEM programs, incentives, and price protection strategies effectively

Balance competitive positioning with long‑term margin sustainability

Provide scenario modeling and financial insight to support key deal decisions

Translate commercial data into actionable recommendations for leadership

Lead and develop Sales & Pricing Analysts, Deal Coordination staff, and Sales Administrators

Strengthen accountability, responsiveness, and service levels within the support organization

Identify workflow bottlenecks and implement process improvements

Standardize best practices across branches and regions

Ensure CRM and internal systems are leveraged consistently and accurately

Maintain accurate performance tracking, reporting, and dashboard visibility

Analyze trends in pricing, discounting, win/loss, and gross margin

Identify execution gaps and implement practical operational improvements

Develop metrics that drive field accountability and performance discipline

Support leadership decision‑making through data‑backed insights

Education & Experience

Bachelor’s degree in Business, Finance, Operations, or related field preferred

Experience in sales operations, commercial operations, pricing, or industrial equipment sales environments

Proven experience supporting or leading multi‑region field sales organizations

Experience in heavy equipment, construction, or industrial distribution environments strongly preferred

Required Qualifications & Skills

Strong commercial and financial acumen with deep understanding of pricing and margin management

Proven ability to influence sales execution without direct field authority

Analytical mindset with the ability to convert data into strategic recommendations

Strong communication and stakeholder management skills

Ability to operate decisively in a fast‑paced, performance‑driven environment

High ownership mentality with urgency and accountability

Preferred Qualifications

Experience leading quoting or pricing governance functions

Familiarity with OEM pricing programs and competitive equipment markets

Experience improving forecast accuracy and sales funnel discipline

Background in multi‑branch or high‑volume equipment sales operations

Travel

Minimal travel required; primarily Georgia‑based

Who We Are Looking For This role is ideal for a commercially disciplined operator who thrives behind the scenes driving field performance. You are structured, analytical, and comfortable influencing experienced sales leaders. You bring financial rigor, process discipline, and a strong bias toward action — ensuring revenue growth is profitable, predictable, and scalable.

What We Offer

Competitive compensation with bonus potential

401(k) with strong company match and profit sharing

Full medical, dental, and vision coverage

Paid holidays and personal time off

Wellness and financial wellness programs

Ongoing training and career development

Long‑term advancement opportunity within a growing organization

Job ID:

57443181411 Category:

Industrial Location:

Sandy Springs, GA

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