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Lead Associate I (Key Holder)

Goodwill Industries of Northwest NC, Boone, NC, United States


Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

Why Work For Goodwill? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston‑Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 50 retail stores, 20 career centers, and dozens of attended donation centers across a 31‑county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast‑paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Please visit our website.

Job Description Lead Associates provide store leadership in the absence of Store Manager/Assistant to the Manager, demonstrating to the store staff our commitment to friendly customer service and teamwork. Must show integrity, resourcefulness, and enjoy a varied and very fast‑paced environment.

Close store, reconcile cash with daily sales reports, and secure facility for the night.

Prepare and maintain records of store operations including daily sales reports, cash deposits, opening/closing reports, and conduct inspections when necessary.

Operate cash register/customer service.

Receive, price, and stock donations (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10–35 pounds).

Hang, inspect, and tag textile & clothing in a production‑style setting.

Education High School Diploma or equivalent preferred.

Experience Lead or supervisory experience required.

Hours Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 10am to 8pm, opening at 1pm on Sunday.

Pay $15.05

EOE. E‑Verify Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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